Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzan Nia

Toronto,ON

Summary

Looking for part-time or full-time position including managing office operations, supporting executive teams, and driving sales initiatives to achieve targets. With that, I am adept in fostering positive relationships with clients and colleagues while providing exceptional customer service. I possess strong communication, organizational, and problem-solving skills, with a dedication to delivering high-quality work and exceeding expectations. Ready to leverage diverse expertise to contribute effectively to dynamic teams and organizational objectives.

Overview

5
5
years of professional experience

Work History

Summer School Counselor (YESS)

Darul Arqam Islamic Center
Toronto , ON
2022.06 - 2023.08
  • As a counselor, I provided supervision and support to children with disabilities and those in need.
  • I facilitated tutoring sessions, focusing on English and other elective subjects.
  • Assisted in the development of positive behavior management strategies for children with behavioral issues.
  • Maintained records of students assessment results, progress, feedback and school performance.

Miniso

Sales Lead
Richmond Hill , ON
2021.12 - 2022.09
  • Overseeing store operations, including opening and closing procedures, task delegation, and weekly inventory management.
  • Proactively resolved customer queries and concerns, building strong relationships with clients and
    enhancing the brand's reputation.
  • Demonstrated strong leadership skills, contributing to the store's success and achieving sales targets.
  • Exemplified exceptional customer service, maintaining a positive and personable approach for
    maximum customer satisfaction.

Administrator Assistant

Nia Development Inc.
Toronto , ON
2018.06 - 2021.08
  • Prepare and edit documents, including reports and correspondence.
  • Schedule and coordinate meetings and appointments.
  • Respond to client inquiries and address their needs promptly.
  • Maintain organized office files, records, and databases.
  • Trained in-house users on advanced functionality of Excel and Microsoft Word.

Education

Bachelor of Arts - Social Sciences

York University
Toronto, ON
2026-06

High School Diploma -

O'Neill Collegiate And Vocational Institute
Oshawa, ON
2021-06

Skills

  • Bilingual (English and Farsi)
  • Customer Service
  • Adaptability
  • Problem Solving
  • Database Management
  • Workflow Optimization

Timeline

Summer School Counselor (YESS)

Darul Arqam Islamic Center
2022.06 - 2023.08

Miniso

Sales Lead
2021.12 - 2022.09

Administrator Assistant

Nia Development Inc.
2018.06 - 2021.08

Bachelor of Arts - Social Sciences

York University

High School Diploma -

O'Neill Collegiate And Vocational Institute
Suzan Nia