Suzan Nia
Toronto,ON
Summary
Looking for part-time or full-time position including managing office operations, supporting executive teams, and driving sales initiatives to achieve targets. With that, I am adept in fostering positive relationships with clients and colleagues while providing exceptional customer service. I possess strong communication, organizational, and problem-solving skills, with a dedication to delivering high-quality work and exceeding expectations. Ready to leverage diverse expertise to contribute effectively to dynamic teams and organizational objectives.
Overview
5
5
years of professional experience
Work History
Summer School Counselor (YESS)
Darul Arqam Islamic Center
Toronto, ON
06.2022 - 08.2023
- As a counselor, I provided supervision and support to children with disabilities and those in need.
- I facilitated tutoring sessions, focusing on English and other elective subjects.
- Assisted in the development of positive behavior management strategies for children with behavioral issues.
- Maintained records of students assessment results, progress, feedback and school performance.
Miniso
Sales Lead
Richmond Hill, ON
12.2021 - 09.2022
- Overseeing store operations, including opening and closing procedures, task delegation, and weekly inventory management.
- Proactively resolved customer queries and concerns, building strong relationships with clients and
enhancing the brand's reputation. - Demonstrated strong leadership skills, contributing to the store's success and achieving sales targets.
- Exemplified exceptional customer service, maintaining a positive and personable approach for
maximum customer satisfaction.
Administrator Assistant
Nia Development Inc.
Toronto, ON
06.2018 - 08.2021
- Prepare and edit documents, including reports and correspondence.
- Schedule and coordinate meetings and appointments.
- Respond to client inquiries and address their needs promptly.
- Maintain organized office files, records, and databases.
- Trained in-house users on advanced functionality of Excel and Microsoft Word.
Education
Bachelor of Arts - Social Sciences
York University
Toronto, ON06-2026
High School Diploma -
O'Neill Collegiate And Vocational Institute
Oshawa, ON06-2021
Skills
- Bilingual (English and Farsi)
- Customer Service
- Adaptability
- Problem Solving
- Database Management
- Workflow Optimization
Timeline
Summer School Counselor (YESS)
Darul Arqam Islamic Center
06.2022 - 08.2023
Miniso
Sales Lead
12.2021 - 09.2022
Administrator Assistant
Nia Development Inc.
06.2018 - 08.2021
Bachelor of Arts - Social Sciences
York University
High School Diploma -
O'Neill Collegiate And Vocational Institute
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