Susmi George
Toronto,Canada
Summary
Dedicated and compassionate social worker with a strong background in psycho-social rehabilitation and person-centered care. Proven ability to develop and implement individualized care plans that effectively address diverse client needs. Skilled in providing hands-on assistance with activities of daily living, fostering a supportive environment for clients. Excellent communication and collaboration skills, enabling effective teamwork within the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Connection Support Services Agency
Toronto, Canada
05.2024 - Current
- Worked for Reconnect support services, Etobicoke and different location of Wood green Community Services
- Experience working in round shift
- Managing the admission of the clients
- Observing the symptoms of the Clients
- Reporting to the manager about the client
- Completing the risk assessments
- Withdrawal management
Student Counsellor
Norvel Assist
Kochi, India
04.2023 - 03.2024
- Assisting students in making a decision to take their next step
- Develop and maintain positive relationship with students, parents, and educational institution
- Assist in organizing and coordinating student-related activities and events
- Respond to inquiries and provide information about educational programs and services
- Managing inbound calls and adding clients to CRM
- Documentation and preparation of student development plan
- Collaborate with internal teams to improve student’s satisfaction and retention
Social Work Volunteer
Suhruth Sadan (Undertaking by Sisters of Destitute)
Aluva, India
04.2022 - 03.2023
- Providing emotional and Physical support to the disabled
- Collect Client’s case history and prepare intake reports followed by interviews
- A study on client’s relevant skills, strengths, and needs were conducted
- Providing assistance, navigated clients to sort out options and develop action plans
- Follow up sessions were conducted with clients to assess their progress, to discuss their difficulties and sort out solutions at all stages
Transition Mentor
Jerico Education Pvt Ltd
Chennai, India
01.2021 - 03.2022
- Supporting children and youth with Learning Disability
- Documenting student’s history, plan and progress
- Designing course and activities to improve student’s condition
- Evolve in multidisciplinary team to improve the organisation
- Managing enquiries and worries of parents
- Providing counselling to students and their guardians
- Assisting them in doing activities
Elderly Social Worker
Threethwa Ashram (by Navachethana Service Society)
Palakkad, India
04.2020 - 06.2021
- Providing geriatric care to the homeless and elderly
- Supporting them physically as well as emotionally and mentally
- Assisting them in having medicines
- Assisted in providing food and bathing
- Make sure they are having enough facilities during their fragile phase
Social Worker
St. Vincent’s Home (By Sisters of Charity)
Calicut, India
06.2018 - 03.2020
- Managing POCSO (Protection of children under sexual offences) cases and women who are the victims of sexual abuse
- Preparing their Case Management
- Assisting them in trauma care
- Prepare intervention plan for them
- Provide support to the elderly inmates
- Conducting entertainment activities
- Assisting them in exercise and Yoga with the help of experts
- Helping them in personal care especially who are in old age
Education
Retirement Residence Management -
Fanshawe College
Toronto, Ontario12-2024
Masters in Social Work -
Calicut University
05-2018
Bachelors in Social Work -
Calicut University
01.2015
Skills
- Psycho-social Rehabilitation
- Strength-based Counseling
- Person-centered Care
- Communication Skills
- Mental health counseling
- Conflict de-escalation
- ADL assistance
Certification
- CPR and First Aid, 2024 - 2027
- Mental Health First Aid Certification, 2024
- Kerala Association of Professional Social Workers, 2019
- Food Handlers Certification, 2024
Languages
English
Native or Bilingual
French
Elementary
Hindi
Professional Working
Tamil
Professional Working
Malayalam
Native or Bilingual
Timeline
Mental Health Worker
Connection Support Services Agency
05.2024 - Current
Student Counsellor
Norvel Assist
04.2023 - 03.2024
Social Work Volunteer
Suhruth Sadan (Undertaking by Sisters of Destitute)
04.2022 - 03.2023
Transition Mentor
Jerico Education Pvt Ltd
01.2021 - 03.2022
Elderly Social Worker
Threethwa Ashram (by Navachethana Service Society)
04.2020 - 06.2021
Social Worker
St. Vincent’s Home (By Sisters of Charity)
06.2018 - 03.2020
Bachelors in Social Work -
Calicut University
Retirement Residence Management -
Fanshawe College
Masters in Social Work -
Calicut University