Susmi George
Toronto,Canada
Summary
Dedicated and compassionate social worker with a strong background in psycho-social rehabilitation and person-centered care. Proven ability to develop and implement individualized care plans that effectively address diverse client needs. Skilled in providing hands-on assistance with activities of daily living, fostering a supportive environment for clients. Excellent communication and collaboration skills, enabling effective teamwork within the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Connection Support Services Agency
05.2024 - Current
- Worked for Reconnect support services, Etobicoke and different location of Wood green Community Services
- Experience working in round shift
- Managing the admission of the clients
- Observing the symptoms of the Clients
- Reporting to the manager about the client
- Completing the risk assessments
- Withdrawal management
Student Counsellor
Norvel Assist
04.2023 - 03.2024
- Assisting students in making a decision to take their next step
- Develop and maintain positive relationship with students, parents, and educational institution
- Assist in organizing and coordinating student-related activities and events
- Respond to inquiries and provide information about educational programs and services
- Managing inbound calls and adding clients to CRM
- Documentation and preparation of student development plan
- Collaborate with internal teams to improve student’s satisfaction and retention
Social Work Volunteer
Suhruth Sadan (Undertaking by Sisters of Destitute)
04.2022 - 03.2023
- Providing emotional and Physical support to the disabled
- Collect Client’s case history and prepare intake reports followed by interviews
- A study on client’s relevant skills, strengths, and needs were conducted
- Providing assistance, navigated clients to sort out options and develop action plans
- Follow up sessions were conducted with clients to assess their progress, to discuss their difficulties and sort out solutions at all stages
Transition Mentor
Jerico Education Pvt Ltd
01.2021 - 03.2022
- Supporting children and youth with Learning Disability
- Documenting student’s history, plan and progress
- Designing course and activities to improve student’s condition
- Evolve in multidisciplinary team to improve the organisation
- Managing enquiries and worries of parents
- Providing counselling to students and their guardians
- Assisting them in doing activities
Elderly Social Worker
Threethwa Ashram (by Navachethana Service Society)
04.2020 - 06.2021
- Providing geriatric care to the homeless and elderly
- Supporting them physically as well as emotionally and mentally
- Assisting them in having medicines
- Assisted in providing food and bathing
- Make sure they are having enough facilities during their fragile phase
Social Worker
St. Vincent’s Home (By Sisters of Charity)
06.2018 - 03.2020
- Managing POCSO (Protection of children under sexual offences) cases and women who are the victims of sexual abuse
- Preparing their Case Management
- Assisting them in trauma care
- Prepare intervention plan for them
- Provide support to the elderly inmates
- Conducting entertainment activities
- Assisting them in exercise and Yoga with the help of experts
- Helping them in personal care especially who are in old age
Education
Retirement Residence Management -
Fanshawe College
Toronto, Ontario12-2024
Masters in Social Work -
Calicut University
05-2018
Bachelors in Social Work -
Calicut University
01.2015
Skills
- Psycho-social Rehabilitation
- Strength-based Counseling
- Person-centered Care
- Communication Skills
- Mental health counseling
- Conflict de-escalation
- ADL assistance
Certification
- CPR and First Aid, 2024 - 2027
- Mental Health First Aid Certification, 2024
- Kerala Association of Professional Social Workers, 2019
- Food Handlers Certification, 2024
Languages
English
Native or Bilingual
French
Elementary
Hindi
Professional Working
Tamil
Professional Working
Malayalam
Native or Bilingual
Timeline
Mental Health Worker
Connection Support Services Agency
05.2024 - Current
Student Counsellor
Norvel Assist
04.2023 - 03.2024
Social Work Volunteer
Suhruth Sadan (Undertaking by Sisters of Destitute)
04.2022 - 03.2023
Transition Mentor
Jerico Education Pvt Ltd
01.2021 - 03.2022
Elderly Social Worker
Threethwa Ashram (by Navachethana Service Society)
04.2020 - 06.2021
Social Worker
St. Vincent’s Home (By Sisters of Charity)
06.2018 - 03.2020
Bachelors in Social Work -
Calicut University
- CPR and First Aid, 2024 - 2027
- Mental Health First Aid Certification, 2024
- Kerala Association of Professional Social Workers, 2019
- Food Handlers Certification, 2024
Retirement Residence Management -
Fanshawe College
Masters in Social Work -
Calicut University
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