Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Susie Graham

Hamilton,ON

Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Personal Support Worker/Recreation Leader

Ridgeveiw LTC
Hamilton, Ontario
02.2002 - 01.2022
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
  • Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Followed care plan and directions to administer medications.
  • Ensured all necessary supplies were available for each activity session.
  • Supervised staff members responsible for leading recreational activities.
  • Supervised staff members to ensure proper implementation of program plans and objectives.

Document Auditor

UPS
Hamilton, Ontario
02.1987 - 03.2000
  • Organized and maintained records of all audited documents.
  • Identified discrepancies in document content and formatting.
  • Provided guidance to internal staff regarding document requirements and procedures.
  • Inspected physical documents for completeness prior to commencing audit reviews.
  • Met clerical needs by making phone calls, replying to emails and data entry.
  • Researched and implemented best practices to improve audit results.
  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Managed and trained team members to enhance audit department performance and increase operational efficiency.
  • Worked closely with management to discuss external audit results and action plans.

Education

Certificate - Personal Support Worker

Grand Health Academy
Brantford, ON
09-2001

Associate of Arts - Hairdressing

Bruno's Hair School
Hamilton
09-1979

High School Diploma -

Caledon Vocational School
Hamilton, ON
06-1977

Skills

  • Privacy and confidentiality
  • Disability care
  • Household organization
  • Client dressing
  • Medication organization
  • Social support
  • Recreational Activities
  • Disability Support
  • Meal Planning
  • Meal Preparation
  • Palliative Care
  • Dementia Care

Accomplishments

  • Honors in art
  • Honors in hairstyling

Affiliations

  • I love camping and fishing
  • My favorite times are spent with my family

Certification

  • Certification in Personal support worker
  • License in Hairstylist

References

References available upon request.

Timeline

Personal Support Worker/Recreation Leader

Ridgeveiw LTC
02.2002 - 01.2022

Document Auditor

UPS
02.1987 - 03.2000

Certificate - Personal Support Worker

Grand Health Academy

Associate of Arts - Hairdressing

Bruno's Hair School

High School Diploma -

Caledon Vocational School

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Susie Graham