Sushma Reddy
Fairfield
Summary
Knowledgeable Business Analyst with solid background in analyzing business processes and implementing effective solutions. Specialized in identifying areas for improvement and delivering actionable insights that align with organizational goals. Demonstrated expertise in data analysis and stakeholder collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Partnership HealthPlan of California
08.2019 - Current
- Coordinated with trading partners to implement EDI connections, ensuring alignment with their requirements
- Conducted testing and validation of EDI transactions with trading partners to confirm accuracy and reliability
- Maintained strong relationships with trading partners, acting as a point of contact for technical and business queries
- Analyzed and documented business requirements for EDI transactions, including 835, 837, 271 and other transaction sets
- Facilitated integration of EDI systems with ERP platforms, ensuring seamless data flow and system interoperability
- Monitored and resolved EDI transmission issues to minimize disruptions in business operations
- Aligning IT with Business Objectives
- Collaborated with healthcare provides and various business divisions to understand goals, translating business requirements into actionable IT solutions
- Ensure IT systems adhered to industry and security standards
- Identified inefficiencies in EDI workflows and implemented process improvements to enhance data accuracy and speed
- Developed and enforced best practices for EDI operations, reducing errors and increasing system reliability
- Generated regular reports on EDI performance metrics and transaction statuses
- Documented EDI processes, error resolution steps, and system configurations for reference and training purposes
- Established strong relationships with key stakeholders, ensuring alignment of goals and seamless collaboration.
Education
Bachelor of Science - Information Technology
JNTU
01.2013
Skills
- Business relationship management
- Oracle, SQL, Active Batch
- Data Analysis and Troubleshooting
- Requirements gathering
- Stakeholder communication
- Customer service
- Data collection
- Documentation and reporting
- Project management
Certification
- Certified EDI Professional (CEP)
- ITIL Foundation Certification
Timeline
Senior Business Analyst
Partnership HealthPlan of California
08.2019 - Current
Bachelor of Science - Information Technology
JNTU
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