Sushil Lahoti
Halifax,Nova Scotia
Summary
Proven Pharmacy Assistant at Shoppers Drug Mart Pharmacy, excelling in customer service and organizational skills. Demonstrated expertise in enhancing workflow and patient care, alongside effective collaboration with healthcare professionals. Achieved increased sales through knowledgeable advice, showcasing strong problem-solving and communication abilities.
Overview
5
5
years of professional experience
Work History
Pharmacy Assisstant
Shoppers Drug Mart Pharmacy
09.2019 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Education
No Degree - Biotechnology
Centennial College of Applied Arts And Technology
Scarborough, ON04.2019
Pharmaceutical Medicine
Kakatiya University
Warangal12.2017
Skills
- Resolving Complaints
- Insurance collaboration
- Customer Service
- Organizational Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Problem-Solving
- Excellent Communication
- Time Management
- Database Software
Languages
English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Pharmacy Assisstant
Shoppers Drug Mart Pharmacy
09.2019 - Current
No Degree - Biotechnology
Centennial College of Applied Arts And Technology
Pharmaceutical Medicine
Kakatiya University
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