Susan Stoimenov
Toronto,Canada
Summary
Collaborative Lead Sales Associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with 10 years of extensive experience coordinating sales teams and supporting upper management.
Overview
13
13
years of professional experience
Work History
Sales Lead/Senior IT Recruiter
Prestige Staffing Ltd
Atlanta, GA
09.2010 - Current
- Used POS system to process sales, returns, online orders, and gift card activations
- Trained, coached, and mentored new sales associates for maximum performance
- Analyzed prior delivery processes and uncovered more efficient method
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Representative
Information Computing Enterprises
Atlanta, GA
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Negotiated contracts with clients and developed relationships with key personnel
- Generated new leads through networking and attending industry events
- Used customer insights to develop innovative sales strategies to increase sales.
Director of Sales
7816871 Canada Ltd.
Toronto, ON
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
- Managed and motivated sales team to increase revenue 32% in 1 year.
Pure Med Spa - Manager
Oshawa, ON
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members.
Menzies Salon & Spa - Manager/Esthetician
Port Perry, ON
- Maintained professional, organized, and safe environment for employees and patrons
- Developed and implemented business strategies to achieve business goals and stay competitive
- Improved safety procedures to create safe working conditions for workers.
Facial Place - Esthetician/Sales
Pickering, ON
- Recommended retail products for at-home use
- Sterilized equipment for patient treatments
- Assessed condition of clients' skin in order to make recommendations to improve skin quality
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Glamour Shots Hair and Makeup Artist
Oshawa, ON
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Answered phone calls and emails to schedule client appointments
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Bachelor of Arts - Psychology
Ss. Cyril And Methodius University of Skopje
Medical Esthetician -
Dimitar. Vlahov
Skills
- Customer Service
- Team Leadership
- Verbal and Written Communication
- Brand Management
- Sales and Marketing
- Staff Management
- Performance Tracking and Evaluations
- Customer Retention
- Upselling Strategies
- Sales Analytics
Timeline
Sales Lead/Senior IT Recruiter
Prestige Staffing Ltd
09.2010 - Current
Sales Representative
Information Computing Enterprises
Director of Sales
7816871 Canada Ltd.
Pure Med Spa - Manager
Oshawa, ON
Menzies Salon & Spa - Manager/Esthetician
Port Perry, ON
Facial Place - Esthetician/Sales
Pickering, ON
Glamour Shots Hair and Makeup Artist
Oshawa, ON
Bachelor of Arts - Psychology
Ss. Cyril And Methodius University of Skopje
Medical Esthetician -
Dimitar. Vlahov
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