Sue Smith
Mississauga,Canada
Summary
Energetically contributed to Mission Thrift Store and Habitat for Humanity with exceptional organizational skills and a positive attitude, enhancing team collaboration and customer satisfaction. Excelled in creating supportive environments, leveraging computer skills for operational efficiency. Proven track record in improving client outcomes through innovative counseling at LVCT Health, demonstrating a commitment to professional development and empathetic client care.
Overview
7
7
years of professional experience
Work History
Associate
Mission Thrift store
Mississauga, Canada
05.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs
- Cleaning, sorting and pricing of house wares, shoes, toys, Clothing and handbags and arranging the cleaned products on shelves
- Building, designing and arranging displays
- Mentored new volunteers, fostering a supportive and inclusive team environment
- Offering assistance to customers in the store
Volunteer
Habitat for Humanity Restore Etobicoke
Toronto, Canada
05.2024 - 06.2024
- Receiving donations and preparing products for pricing and resale
- Maintained clean, neat, and operational facilities to serve program
- Directing and providing information to clients regarding availability and location of different products
- Mentored new volunteers, fostering a supportive and inclusive team environment
- Cleaning working area and equipments to ensure a safe working environment
HIV Testing and Prevention Counselor
LVCT Health
, Kenya
11.2017 - 12.2023
- Company Overview: KENYA Nb
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement
- Educated clients on prevention measures and positive living for people living with HIV
- Educated clients who use and inject drugs, on harm reduction plans
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges
- Providing HIV testing, and counseling to clients
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members
- Designed safe and supportive environment for clients to discuss issues
- KENYA Nb
Education
Standard First Aid And CPR/AED Level C -
Canada Red Cross
Canada11-2024
N 95 Mask Fit
UMS College
Toronto, ON09-2024
AODA And Worker Safety Awareness -
Online Training
02.2024
Certificate in Nutrition And Dietetics -
Kenya Medical Training College
Kenya01.2018
Personal Support Worker
UMS Health College
Toronto, ONSkills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Computer Skills
- Flexible Schedule
Languages
- Swahili, Full Professional
- English, Native or Bilingual
Timeline
Associate
Mission Thrift store
05.2024 - Current
Volunteer
Habitat for Humanity Restore Etobicoke
05.2024 - 06.2024
HIV Testing and Prevention Counselor
LVCT Health
11.2017 - 12.2023
Standard First Aid And CPR/AED Level C -
Canada Red Cross
N 95 Mask Fit
UMS College
AODA And Worker Safety Awareness -
Online Training
Certificate in Nutrition And Dietetics -
Kenya Medical Training College
Personal Support Worker
UMS Health College
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