Current member of ADAPT (Abled and Disabled Allies Partnering Together)
committee
Member of PLEEC (Personal Lines Employee Engagement Committee)
Past member of the Wawanesa Mutual Insurance Company Social Committee
holding positions from Social Convener to President
References will
Susan Johnson
CIP
Ajax,ON
Summary
Senior Insurance Underwriter at Wawanesa Mutual Insurance, recognized for enhancing customer satisfaction and reducing claim losses through expert risk assessment and effective negotiation. Proven ability to mentor teams and develop innovative underwriting solutions, leveraging strong analytical problem-solving and collaborative teamwork skills to consistently exceed performance targets.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Insurance Underwriter
Wawanesa Mutual Insurance
03.1994 - Current
- Review policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
- Maintained compliance with industry regulations and company guidelines during all underwriting activities.
- Consistently met or exceeded performance targets by effectively managing daily workload and adhering to strict deadlines.
- Collaborated with brokers to develop customized insurance packages, meeting specific client needs.
- Improved risk assessment accuracy by conducting thorough investigations and evaluating insurance applications.
- Mentored junior underwriters, fostering a positive team environment focused on achieving business objectives.
- Actively participated in industry networking events to enhance professional connections and stay informed about emerging trends.
- Facilitated cross-functional team training sessions to improve understanding of underwriting principles.
- Developed and maintained strong relationships with brokers to streamline underwriting process.
- Led team in developing new underwriting platform, significantly improving data accessibility.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Effectively process policy changes and cancellations
- Handle incoming broker enquiries, providing underwriting and technical support via phone queue
- Collaborated with other professionals to develop innovative underwriting solutions.
Education
High School Diploma -
Eastern High School Of Commerce
06-1981
Skills
- Policy assessment
- Efficient policy renewal processing
- Evaluating submitted applications
- Brokerage support services
- Collaborative teamwork
- Analytical problem-solving
- Detail-oriented
- Organizational skills
- Adaptability and flexibility
- Effective task prioritization
Certification
CIP - January 2012
Interests
Timeline
Senior Insurance Underwriter
Wawanesa Mutual Insurance
03.1994 - Current
High School Diploma -
Eastern High School Of Commerce
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