Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Lona Palonen

Newcastle,ON

Summary

Dynamic Senior Insurance Underwriter with Desjardins, skilled in risk assessment and regulatory compliance. Expertly implemented underwriting guidelines, enhancing decision-making processes and training new team members. Proven ability to analyze claims data for risk trends, driving process improvements and fostering strong customer relationships.

Overview

37
37
years of professional experience

Work History

Senior Insurance Underwriter

Desjardins
Aurora, Ontario
08.1988 - Current
  • Evaluated insurance applications to assess risk and ensure policy compliance.
  • Collaborated with agents to clarify underwriting requirements for accurate assessments.
  • Implemented underwriting guidelines to standardize decision-making processes.
  • Maintained detailed records of policyholder information and underwriting decisions.
  • Trained new underwriters on company procedures and best practices.
  • Reviewed claims data to identify trends indicating potential risk factors.
  • Coordinated with departments to streamline customer application processing.
  • Ensured adherence to all applicable laws and regulations in underwriting activities.

Education

Chartered Insurance Professional - Insurance

Insurance Institute of Canada
01-2000

Travel And Tourism Certification - Travel And Tourism

Travel And Tourism
01-1996

High School Diploma -

Wexford C.I.
06-1988

Skills

  • Risk assessment and policy evaluation
  • Underwriting guidelines
  • Claims analysis
  • Regulatory compliance
  • Customer relationship management
  • Data analysis
  • Team training
  • Process improvement

Affiliations

  • Travel and Tourism Certification
  • Certified Wedding Planner

References

References available upon request.

Timeline

Senior Insurance Underwriter

Desjardins
08.1988 - Current

Chartered Insurance Professional - Insurance

Insurance Institute of Canada

Travel And Tourism Certification - Travel And Tourism

Travel And Tourism

High School Diploma -

Wexford C.I.
Lona Palonen