Susan Fitzgerald
Saint John
Summary
Dynamic and results-oriented professional with extensive experience in retail and inventory management, notably at Best Buy Canada. Excelled in merchandise display and inventory control, enhancing store appearance and efficiency. Demonstrated exceptional relationship-building skills, contributing to customer satisfaction and team cohesion. Proven track record in improving operational processes and reducing loss, showcasing a blend of technical expertise and interpersonal abilities.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
32
32
years of professional experience
Work History
Retail Worker
Pumpkin Patch
07.1993 - Current
worked in both the Grocery Store and the Garden Centre
ordered ice cream several times a week
maintaining look of the store, including building displays and signage
receiving orders of fresh produce, flowers, dry goods and more
watering flowers,
helping customers locate merchandise and build planters, hanging baskets or garden beds
Product Process Specialist
Best Buy Canada
11.2011 - 02.2025
did weekly inventory counts to ensure accuracy
handled online orders (receiving, packaging and shipping out)
worked with the warehouse team to maintain look & feel of the store
worked with the warehouse team to ensure weekly trucks were received accurately, including detail counts of certain sections
responsible for weekly sign changes to reflect flyer
Education
Bachelor of Arts - Journalism
King's College
Halifax, NSBachelor of Arts - Honours History
University of New Brunswick
Saint John, NB05-1998
Skills
- Register operation
- Merchandise display
- Stock replenishment
- Relationship building
- Shipment receiving
- Merchandising expertise
- Problem-solving
- Loss prevention
- Plan-o-gram implementation
- Display maintenance
- Order processing
- Inventory control
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Product Process Specialist
Best Buy Canada
11.2011 - 02.2025
Retail Worker
Pumpkin Patch
07.1993 - Current
Bachelor of Arts - Journalism
King's College
Bachelor of Arts - Honours History
University of New Brunswick
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