Susan Colorado

I am writing to express my interest in the Flight Attendant position at Air Canada. With over 30 years of professional experience, including my current role as an Education Assistant and Health and Safety Officer, I believe that my customer service skills, safety-first attitude, and hospitality make me an ideal candidate for this role. In my current role, I have honed my customer service skills and developed a safety-first attitude, which I believe are directly transferable to the responsibilities of a Flight Attendant.

As an Education Assistant, I have sharpened my customer service skills by constantly being attentive to the needs of each student. This experience has prepared me well for the demands of providing excellent customer service to passengers. I have developed the ability to be patient, empathetic, and responsible for various individual needs, and I am confident in my ability to apply these skills to create a positive experience for Air Canada passengers.

My role also involves effectively managing emergency situations. I am the first aid attendant and the Health and Safety Officer for the students and staff at our school. I have successfully managed several emergency situations, demonstrating my ability to stay calm under pressure and respond swiftly to any unforeseen circumstances. This skill will prove crucial in performing the safety procedures and protocols required of a Flight Attendant.

Hospitality has been ingrained in my professional ethos throughout my many careers. Creating a welcoming and inclusive environment is always a top priority. I consistently provide exceptional care and support to students and staff, fostering an atmosphere of comfort and safety.  These skills will enable me to exceed passenger expectations and ensure a pleasant and enjoyable travel experience with Air Canada, aligning with the company's commitment to exceptional customer service.

I am thrilled about the opportunity to contribute to Air Canada’s exceptional customer service and renowned safety reputation.  My exceptional communication skills allow me to engage with passengers, colleagues and superiors in a clear and concise manner, ensuring effective collaboration and smooth operations.

Thank you for considering my application.  I am eager to further discuss how my skills and strengths can benefit Air Canada’s passengers and contribute to the success of the team.

I enjoy spending time with family, travelling, learning about other cultures and hosting dinner parties. I believe I would be a wonderful fit as a Flight Attendant for Air Canada.  My work, family and hobbies align perfectly.  I enjoy shift work, my customer service skills are impeccable, I have a safety first attitude and I treat people with respect.