Susan Campos
Fountain Valley
Summary
With over 10 years of work experience, I offer a distinctive combination of creativity and meticulous accounting expertise. Acknowledged by peers for my strong work ethic, I earned the Leadership Award in my first year, demonstrating my ability to make an immediate impact.
Overview
10
10
years of professional experience
Work History
Billing Operations Manager
PMP Management
04.2022 - Current
- Gather data from various third-party sites across 22 accounts.
- Utilize Excel tools such as VLOOKUP and pivot tables to generate monthly billings and import diverse data into accounting software (Netsuite).
- Generate over 900 monthly invoices for credit card billbacks, base management fees, and payroll.
- Attend leadership meetings and send weekly reports on accounts overdue by 30 days or more.
- Investigate discrepancies in invoicing and process customer refunds as necessary.
- Oversee the Accounts Payable (AP) team and facilitate vendor payments using AdvidPay and Strongroom, reviewing vendor invoices and coding them to the correct GL accounts.
- Reconcile bank data for month-end closing.
- Export expense reports for owners and upper management using TravelBank, review and gather all receipts, and code all expenses to the appropriate GL accounts.
- Review client contracts to ensure accurate pricing for correct billing.
- Assist in recruiting, hiring, and training team members.
- Promote the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making, and ultimately improve overall organizational performance.
Bookkeeper
MG Properties
09.2021 - 04.2022
- Engaged with former residents to discuss payment options, including the creation of new payment plans, and actively pursued the collection of outstanding accounts.
- Managed move-outs by using SightPlan to review final inspection costs.
- Processed three-day notices each month for over 1500 residents in a 768-unit property.
- Deposited and scanned all payments, ensuring they were accurately applied to each resident's account.
- Refunded future resident applications that were denied or canceled due to screening results.
- Sent write-off reports to upper management for accounts being submitted to collections.
Billing Specialist
Coast Sign Inc
01.2018 - 09.2021
- Processed three-way purchase orders by matching invoices with more than 30 line items.
- Entered 30 to 60 invoices daily into the accounting software SAGE, verifying shipping quantities, costs, sales, and profits.
- Scanned checks and managed incoming wire transfers, ensuring accurate application of funds to the appropriate customer accounts.
- Uploaded multiple invoices to be billed under third-party websites including Service Channel, Ariba, Corrigo, OfficeTrax, Facility Source, and Textura.
- Processed preliminary notices in a third-party system and managed correspondence related to lien waivers.
- Generated new customer accounts, reviewed contracts, and set them up in our system platform.
- Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
Accounts Payable/AR Associate
Conference Direct LLC
11.2014 - 04.2017
- Entered over 500 invoices daily into QuickBooks while issuing checks for multiple clients.
- Supervised and processed refunds to hotels within a 14-day timeframe.
- Monitored payments due from clients and promptly contacted those with overdue payments each day using QuickBooks.
- Reviewed American Express and Citi credit card expenses for partners, regional managers, and district managers.
- Reviewed expenses and coded them to the appropriate general ledger accounts while processing payments and entering invoices into QuickBooks
Education
Business and Finance
Fullerton City College
Fullerton, CA06.2027
Skills
- Bilingual (Spanish/English)
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- QuickBooks
- Great Plains
- Billcom
- SAGE 500
- Travel Bank
- Netsuite
- Avidpay
- Strongroom
- Data Analysis with V-Lookups and Pivot Tables
- Meticulous Attention to Detail
Accomplishments
Saved the company money by utilizing an innovative tool called Adobe Plugin, which helped reduce 4 hours of manual work in our billing process.
Timeline
Billing Operations Manager
PMP Management
04.2022 - Current
Bookkeeper
MG Properties
09.2021 - 04.2022
Billing Specialist
Coast Sign Inc
01.2018 - 09.2021
Accounts Payable/AR Associate
Conference Direct LLC
11.2014 - 04.2017
Business and Finance
Fullerton City College
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