Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Surinder Singh

Delta,Canada

Summary

Dedicated and results-driven individual with extensive experience in security management and customer service. Possesses strong leadership skills and a compassionate approach to client interactions. Excited to leverage industry knowledge and personal care skills to excel as a Mental Health Care Worker at Fraser Health, fostering a safe and supportive environment for patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Red Fish Healing Centre for Mental Health and Addiction
01.2024 - Current
  • Assisting in maintaining a safe environment and providing ongoing monitoring of client's status.
  • Ensuring safety protocols are followed and responding to emergencies.
  • Helping clinical staff in emergencies.
  • Attending medical emergencies.
  • Providing first aid in medical emergencies.
  • Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control.
  • ● Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner.
  • ● Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately.
  • ● Maintain the company’s reputation with professionalism and legal compliance.
  • ● Collaborate with other security officers for effective protection and coverage.
  • ● Daily and Monthly Responsibilities● Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
  • ● Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.
  • ● Control and monitor surveillance equipment, and perform building and equipment inspections.
  • ● Guard access points, permitting or refusing entry, Evictingtrespassers.
  • ● Complete daily reports, including relevant information, observations, surveillance footage, and signatures.

● Secure all doors, windows, and exits, depending.

Security Officer, Mobile Patrol, and Port Security

Vancouver Coastal Health at Harm Reduction Clinic
04.2022 - 12.2023
  • Led security operations across multiple commercial properties
  • Ensured a safe environment using innovative security protocols
  • Maintained surveillance and provided emergency assistance as required.
  • Dealing with mental health clients.
  • Assisting substance users.
  • Attending medical emergencies.
  • Providing first aid assistance.

Security Officer

BSL Security
01.2022 - 11.2023
  • Provided static security services in various locations
  • Streamlined security protocols, enhancing safety in high-risk zones.

Security Officer

AlertGuard Security
01.2022 - 12.2022
  • Managed security operations at multiple sites, ensuring safety and order
  • Applied innovative security strategies, enhancing overall safety.

Customer Service Representative

Tim Hortons
12.2021 - 08.2022
  • Resolved customer service requests promptly while providing a friendly customer service experience.

Police Constable

Punjab Police
01.2019 - 12.2020
  • Successfully solved over 150 complex cases, enhancing community safety
  • Leveraged communication skills to mediate disputes and encourage cooperation.

Manager

J.W. Marriott
01.2018 - 10.2019
  • Managed a team of 20, ensuring efficient hotel operations
  • Implemented strategies to boost customer satisfaction and reduce costs.

Education

Associate of Arts Degree - Arts Education

LaSalle College Vancouver
Vancouver, British Columbia
06.2024

Advanced Diploma in Business Hospitality Management - Hospitality And Tourism Management

Pacific Link College
Vancouver, British Columbia
01.2022

Skills

  • Strong leadership and team-building skills
  • Proficient in security operations and electronic security
  • Excellent communication and conflict resolution abilities
  • Detail-oriented with analytical reasoning abilities
  • Proactive problem-solving in ensuring a safe environment
  • Compassionate and supportive approach to client interactions
  • Highly motivated with a positive attitude and great sense of humor
  • Emergency response
  • Incident investigation
  • Personal care assistance
  • Training development
  • Strategic planning
  • Training in providing first aid

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Public relations degree from recognized instituation.
  • Valid Class 5 BC Driver's License with access to personal vehicle.
  • Full COVID-19 vaccination as per Fraser Health's requirements.(2 shots)
  • OFA2
  • Certification in informed trauma.

Additional Information

Ability to communicate effectively, both verbally and in writing., Ability to deal with others effectively., Physical ability to carry out the duties of the position., Ability to organize work and operate related equipment.

Timeline

Security Officer

Red Fish Healing Centre for Mental Health and Addiction
01.2024 - Current

Security Officer, Mobile Patrol, and Port Security

Vancouver Coastal Health at Harm Reduction Clinic
04.2022 - 12.2023

Security Officer

BSL Security
01.2022 - 11.2023

Security Officer

AlertGuard Security
01.2022 - 12.2022

Customer Service Representative

Tim Hortons
12.2021 - 08.2022

Police Constable

Punjab Police
01.2019 - 12.2020

Manager

J.W. Marriott
01.2018 - 10.2019

Associate of Arts Degree - Arts Education

LaSalle College Vancouver

Advanced Diploma in Business Hospitality Management - Hospitality And Tourism Management

Pacific Link College
Surinder Singh