Dedicated and results-driven individual with extensive experience in security management and customer service. Possesses strong leadership skills and a compassionate approach to client interactions. Excited to leverage industry knowledge and personal care skills to excel as a Mental Health Care Worker at Fraser Health, fostering a safe and supportive environment for patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Red Fish Healing Centre for Mental Health and Addiction
01.2024 - Current
Assisting in maintaining a safe environment and providing ongoing monitoring of client's status.
Ensuring safety protocols are followed and responding to emergencies.
Helping clinical staff in emergencies.
Attending medical emergencies.
Providing first aid in medical emergencies.
Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control.
● Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner.
● Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately.
● Maintain the company’s reputation with professionalism and legal compliance.
● Collaborate with other security officers for effective protection and coverage.
● Daily and Monthly Responsibilities● Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
● Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.
● Control and monitor surveillance equipment, and perform building and equipment inspections.
● Guard access points, permitting or refusing entry, Evictingtrespassers.
● Complete daily reports, including relevant information, observations, surveillance footage, and signatures.
● Secure all doors, windows, and exits, depending.
Security Officer, Mobile Patrol, and Port Security
Vancouver Coastal Health at Harm Reduction Clinic
04.2022 - 12.2023
Led security operations across multiple commercial properties
Ensured a safe environment using innovative security protocols
Maintained surveillance and provided emergency assistance as required.
Dealing with mental health clients.
Assisting substance users.
Attending medical emergencies.
Providing first aid assistance.
Security Officer
BSL Security
01.2022 - 11.2023
Provided static security services in various locations
Streamlined security protocols, enhancing safety in high-risk zones.
Security Officer
AlertGuard Security
01.2022 - 12.2022
Managed security operations at multiple sites, ensuring safety and order
Resolved customer service requests promptly while providing a friendly customer service experience.
Police Constable
Punjab Police
01.2019 - 12.2020
Successfully solved over 150 complex cases, enhancing community safety
Leveraged communication skills to mediate disputes and encourage cooperation.
Manager
J.W. Marriott
01.2018 - 10.2019
Managed a team of 20, ensuring efficient hotel operations
Implemented strategies to boost customer satisfaction and reduce costs.
Education
Associate of Arts Degree - Arts Education
LaSalle College Vancouver
Vancouver, British Columbia
06.2024
Advanced Diploma in Business Hospitality Management - Hospitality And Tourism Management
Pacific Link College
Vancouver, British Columbia
01.2022
Skills
Strong leadership and team-building skills
Proficient in security operations and electronic security
Excellent communication and conflict resolution abilities
Detail-oriented with analytical reasoning abilities
Proactive problem-solving in ensuring a safe environment
Compassionate and supportive approach to client interactions
Highly motivated with a positive attitude and great sense of humor
Emergency response
Incident investigation
Personal care assistance
Training development
Strategic planning
Training in providing first aid
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Public relations degree from recognized instituation.
Valid Class 5 BC Driver's License with access to personal vehicle.
Full COVID-19 vaccination as per Fraser Health's requirements.(2 shots)
OFA2
Certification in informed trauma.
Additional Information
Ability to communicate effectively, both verbally and in writing., Ability to deal with others effectively., Physical ability to carry out the duties of the position., Ability to organize work and operate related equipment.
Timeline
Security Officer
Red Fish Healing Centre for Mental Health and Addiction
01.2024 - Current
Security Officer, Mobile Patrol, and Port Security
Vancouver Coastal Health at Harm Reduction Clinic
04.2022 - 12.2023
Security Officer
BSL Security
01.2022 - 11.2023
Security Officer
AlertGuard Security
01.2022 - 12.2022
Customer Service Representative
Tim Hortons
12.2021 - 08.2022
Police Constable
Punjab Police
01.2019 - 12.2020
Manager
J.W. Marriott
01.2018 - 10.2019
Associate of Arts Degree - Arts Education
LaSalle College Vancouver
Advanced Diploma in Business Hospitality Management - Hospitality And Tourism Management