Cam Moody-Prosser
Red Deer,AB
Summary
With a proven track record at Canadian Commissionaires Core, I excel in crisis management and superior customer service, enhancing safety and operational efficiency. My leadership in streamlining processes and fostering team collaboration has significantly boosted productivity. Skilled in surveillance and conflict resolution, I bring a dynamic blend of hard and soft skills to drive organizational success.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
40
40
years of professional experience
Work History
Security Officer
Canadian Commissionaires Core
07.2021 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Program Director
Alberta Addictions Centre for Recovery
09.2016 - 08.2020
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Director of Operations
SACYA
04.1996 - 07.2016
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
- Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
- Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
Adolescent Crisis Interventionist
A Bridge Over Troubled Times
03.1985 - 02.1995
- Upheld strict confidentiality standards while handling sensitive client information during crisis intervention processes.
- Implemented ongoing evaluation measures for intervention effectiveness, leading to continual program improvements over time.
- Supported clients'' mental health by connecting them to appropriate community resources and services.
- Fostered a collaborative work environment among staff members, promoting teamwork during high-pressure situations.
- Improved accessibility to mental health services by advocating for streamlined referral processes within the organization.
- Maintained accurate records of all interventions, ensuring proper documentation for future reference and follow-up care.
- Played an active role in community outreach initiatives, increasing awareness and understanding of available crisis intervention services.
- Established rapport with clients, allowing for effective communication during high-stress situations.
Education
Ph.D. - Counseling Psychology
04-1999
Ph.D. - Biblical Teaching
01-1988
Master of Arts - Clinical Psychology
06-1982
Bachelor of Arts - Counseling Psychology
06-1979
High School Diploma -
06-1973
Skills
- General security
- Superior customer service
- Surveillance
- Patrol operations
- Strong interpersonal skills
- Strength in Oral and Written reporting
- Accurate note taking
- Excellent observation skills
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Electronic surveillance
- Stationary surveillance
- Metal detector operation
- Theft prevention training
- Dispatch
- Personnel screening
- Investigation documentation
- Crime prevention methods
- Weapons training
- Arrest procedures
- Military experience
- Crisis intervention training
- Government security clearance
- First aid and CPR certified
- High level of integrity
- Interior and exterior patrol
- Criminal records searches
- Surveillance expertise
- Shift work experience
- Fire safety training
- Checkpoint management
- Premises patrol
- Identification verification
- Screening wands
- Criminal law knowledge
- Alarm monitoring
- Entrance control
- Investigative skills
- Work ethic
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- Reporting skills
- Emergency awareness
- Event security
- Patrol techniques
- Keen observer
- English fluency
- Security operations experience
- Perimeter security
- Sensitive information handling
- Personal security
- Legible report writing
- Alarm systems
- Superb surveillance skills
- Vehicle inspections
- Interpreting procedures and instructions
- Vigilant and watchful
- Bagging inspection
- Visitor management
- Grounds monitoring
- Premises surveillance
- Physical combat trained
- X-ray machine operation
- Detail orientation
- Criminal law understanding
- Security operations
- Parking enforcement
- Building patrol
- Radio communication
- Report Writing
- Detail Oriented
- Security Protocols
- Physical Fitness
- Visitor screening
- Access point monitoring
- Access systems and patrol
- Crisis Management
- Problem-solving abilities
- FBS Full-body scanner trained
- Multitasking
- Multitasking Abilities
- Computer Skills
- Firearms handling
- Situational Awareness
- Team building
- Public Safety
- Crowd Control
- Conflict Resolution
- Professionalism
- Surveillance techniques
- Time management abilities
- Adaptability
- Criminal justice knowledge
- Defensive Tactics
- Business process reengineering
- Planning and execution
- Management
- General management and administration
- Delegation
- Personnel development
- Recruitment and retention
- Marketing
- Operations administration
- Long-range goal setting
- Effective leader
- Operational Efficiency
- Staff training/development
- Customer Relationship Management
- Scheduling
- Staff Training
- Staff hiring
- Project Management
- Problem-solving aptitude
- Performance Management
- Purchasing and planning
- Employee reviews
- Supervision and training
- Cross-functional team leadership
- Policy/program development
- Manage operations
- Profit and loss accountability
Languages
English
Native or Bilingual
Interests
- Community Cleanup
- Advocacy Campaigns
Timeline
Security Officer - Canadian Commissionaires Core
07.2021 - 10.2024
Program Director - Alberta Addictions Centre for Recovery
09.2016 - 08.2020
Director of Operations - SACYA
04.1996 - 07.2016
Adolescent Crisis Interventionist - A Bridge Over Troubled Times
03.1985 - 02.1995
University of Illinois - Ph.D., Counseling Psychology
Moody Bible School - Ph.D., Biblical Teaching
University of Edmonton - Master of Arts, Clinical Psychology
University of Calgary - Bachelor of Arts, Counseling Psychology
Forest Lawn High School - High School Diploma,
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