Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Surbhi Jasra

Calgary,Alberta

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
year of professional experience
3
3
years of post-secondary education

Work History

Dispatch Supervisor

Southland Transportation Ltd.
Calgary, AB
09.2022 - 12.2023
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Evaluated and adjusted over Number routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Closely monitored dispatch board to triage and prioritize over Number daily calls.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Analyzed customer feedback and provided solutions to improve customer service.

Receptionist

ABM College
Calgary, Alberta
01.2023 - 02.2023
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Collected Type payments, processed transactions and updated relevant records.

Education

Bachelor In Arts - BA

Delhi University
India
04.2000 - 03.2003

Skills

Positive communication skills

undefined

Additional Information

Worked in airlines for 18 years in different departments from check in agent ,security supervisor.Interviewing new candidates.Taking care of audits and training new employees.Worked as chief cabin crew for 13 years.


Language known :English,Hindi ,Punjabi


Hobbies :Travelling ,Net surfing,Cooking

Timeline

Receptionist

ABM College
01.2023 - 02.2023

Dispatch Supervisor

Southland Transportation Ltd.
09.2022 - 12.2023

Bachelor In Arts - BA

Delhi University
04.2000 - 03.2003

Similar Profiles

CREATE PROFILE
Surbhi Jasra