Surabhi Kappanakkal

• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.

Worked as acustomer service executive, the primary purpose is to carry out safe and secure on-time operations in accordance with the airline ground operations manual and all applicable procedures.

• Worked closely with industry professionals to expand upon acquired training with practical knowledge.
• Got training in housekeeping, front office, food, and beverage service, and kitchen.