Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sura Hussein

Anaheim

Summary

Friendly, approachable, and customer-focused, with knack for creating positive guest experiences. Knowledge of effective communication strategies and problem-solving techniques with skills in handling inquiries and resolving issues. Dedicated to enhancing guest satisfaction and contributing to welcoming environment.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
11.2024 - Current
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded proactively and positively to rapid change.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Guest Relation Representative

Yogurtland
04.2022 - 05.2024
  • Anticipated and attentively handled customers needs or concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Guest Relations

Adventure City
03.2022 - 04.2022
  • Monitored and maintained clean working areas and cooking surfaces.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.

Education

No Degree -

Cypress High School
05.2025

Skills

  • Exceptional communication
  • Guest satisfaction
  • Brand representation
  • Complaint handling

Languages

Arabic
Native or Bilingual

Timeline

Guest Advocate

Target
11.2024 - Current

Guest Relation Representative

Yogurtland
04.2022 - 05.2024

Guest Relations

Adventure City
03.2022 - 04.2022

No Degree -

Cypress High School

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Sura Hussein