SUPRABH KESAV
London,Ontario
Summary
Results-oriented professional with 7+ years of experience in marketing, data analytics, and digital strategy, transitioning into fraud analysis and risk mitigation. Adept at identifying suspicious activities, enhancing security protocols, and protecting client information through data-driven decision-making. Proven ability to analyze digital behaviors, detect anomalies, and provide customer-focused solutions. Strong expertise in CRM systems, compliance, and risk prevention strategies, seeking to leverage analytical and investigative skills in a Fraud Analyst role at RBC.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Strategic Development
EMCO Corporation
London, Ontario
10.2023 - Current
- Led digital sales security initiatives, ensuring online sales channels complied with security and fraud prevention standards.
- Analyzed customer engagement data to detect unusual behaviors and mitigate fraudulent activities in digital transactions.
- Managed social media and marketing platforms, ensuring data privacy compliance, and security best practices.
- Worked with cross-functional teams in operations, logistics, customer service, and accounting, gaining experience in risk assessment and fraud prevention.
Marketing Manager
Minco Wholesale & Supply Inc.
London, Ontario
06.2022 - 10.2023
- Implemented data security protocols for eCommerce transactions, reducing fraudulent activities.
- Conducted a fraud risk analysis on digital payments, ensuring secure transactions, and reducing chargebacks.
- Managed customer databases, ensuring compliance with data protection regulations, and mitigating security risks.
- Implemented cybersecurity measures by monitoring website activity and integrating protection plugins to prevent unauthorized spam attacks.
Business Sales Specialist
Bill Gosling Outsourcing (American Express Credit Cards)
Remote, Ontario
06.2021 - 06.2022
- Assisted business clients in selecting secure financial products, providing guidance on credit card security features to prevent fraud.
- Analyzed customer spending behaviors to detect inconsistencies that could indicate fraudulent activity.
- Educated clients on fraud prevention measures, ensuring they understood security protocols and best practices.
- Adhered to compliance standards in handling sensitive financial information, mirroring key fraud analyst responsibilities.
Education
Bachelor of Arts - Psychology
University of Western Ontario
London, ON01.2021
Skills
- Fraud Detection
- Risk Analysis
- Customer Service
- Problem Resolution
- Data-Driven Decision Making
- Regulatory Compliance
- Data Management
- Cross-functional collaboration
- Digital Security
- Cyber Fraud Prevention
- Strategic Development
- Cybersecurity
Certification
Penn State University (Coursera Certification)
- AI For Business Specialization, 2025
Google:
- Digital Marketing & E-commerce Certificate, 2023
- Search Ads 360 Certification, 2023
- Creative Certification, 2023
HubSpot
- Social Media Marketing, 2022
- Email Marketing, 2022
- Search Engine Optimization, 2022
- Inbound Marketing, 2022
Northwestern University (Coursera Certification)
- Social Media Marketing Specialization, 2020
Timeline
Strategic Development
EMCO Corporation
10.2023 - Current
Marketing Manager
Minco Wholesale & Supply Inc.
06.2022 - 10.2023
Business Sales Specialist
Bill Gosling Outsourcing (American Express Credit Cards)
06.2021 - 06.2022
Penn State University (Coursera Certification)
- AI For Business Specialization, 2025
Google:
- Digital Marketing & E-commerce Certificate, 2023
- Search Ads 360 Certification, 2023
- Creative Certification, 2023
HubSpot
- Social Media Marketing, 2022
- Email Marketing, 2022
- Search Engine Optimization, 2022
- Inbound Marketing, 2022
Northwestern University (Coursera Certification)
- Social Media Marketing Specialization, 2020
Bachelor of Arts - Psychology
University of Western Ontario
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