Summary
Overview
Work History
Education
Skills
Status In Canada
Personal Information
Hobbies and Interests
Accomplishments
Certification
Timeline
ProjectManager

Sunpreet kaur Virdi

Ottawa,Canada

Summary

I am motivated and friendly worker with a flexible schedule and willing to work weekends .dependable and punctual with a clean driving record.work collaboratively with team members and provide excellent customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Visa Counsellor-ISP[student Placement -sales and Operations]

LEAP SCHOLAR-Canada and Australia
02.2022 - 09.2022
  • Successfully facilitated immigration processes and 200+ student placements for international students
  • Consistently met and exceeded targets, ensuring client satisfaction and fostering positive relationships and sales doubled
  • Developed and implemented strategies to provide students with appropriate courses aligned with their interests.
  • Passionate about learning and committed to continual improvement
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks

Canada Student Visa Counselor (Student Placement- Sales and Operations)

IDP EDUCATION INDIA Pvt. Ltd.
12.2018 - 01.2022
  • Providing clients with all pertinent documentation
  • Keeping up-to-date with alterations to immigration laws
  • Assisting clients with the completion of paperwork and ensuring that is submitted online
  • Earned 'QCEC (Qualified Canada Education Counselor) award
  • KPI Management: Manage the collection of sales data key performance indicators
  • Create ad hoc reports for senior level management as well work on various sales related projects
  • Follow up on leads promptly to increase student engagement at organization and assist students in meeting enrollment conditions and resolve any uncertainties
  • Working with the C4C(Cloud for Customers) for streamline processing and to improve profitability
  • Produce high quality work with strong attention to detail in numbers, communication, change management
  • Scheduling Appointments, Sending emails to the students and institutions in timely manner and process admissions as per the requirement
  • Gather continuous updates from institutions to find opportunities to improve sales process and manage implementation of necessary modifications
  • Ensuring that students undergo medical checkups and Empathetically communicate application outcomes to students.

Sr.Visa Counselor[Canada And Australia ] (Sales and Administration)

SAGA STUDIES PVT LTD
08.2015 - 11.2018
  • Working closely with Admissions of students and Counsel to educate them about changing Student Visa Rules and institution requirements
  • Excellent Organization and Communications skills
  • Actively listens to the issues of others in a manner that elicits cooperation and support
  • An ability to communicate effectively with students and other members of the public of all age groups and backgrounds
  • Ability to relate to sales professionals and work and solve problems independently
  • Exceptional problem solving skills under ambiguous circumstances ensuring to provide the best outcome for students while maintaining integrity with partner relationships
  • High attention to detail, able to multitask and meet deadlines
  • Provide excellent Customer service to the students
  • Student focused: anticipates, responds, and attends to the need of students
  • Experience working with multiple teams and supporting a large sales organization
  • Ability to adapt to new changing situations; able to alter course/direction when necessary
  • Strong analytical and interpersonal skills with ability to work independently
  • Analyze the applications of prospective students based on standard admission policies
  • Assist in the development and management of sales and marketing process and programs
  • Work to continually improve the quality and quantity of students
  • Participate in all recruitment events, school fairs, information sessions and school visits to enhance marketing value of the organization
  • Process owner for assigned clients (students) and ensuring that they are serviced and guided well from start to finish of the student Visa application process
  • Liaising with the students to confirm that everything is done before the interview date
  • Establishing a relationship of trust and respect with clients
  • Train students for Visa Interview and Follow-up with students for any enquiries through phone calls and emails
  • Education Meeting with all college admissions representatives who visit our company and facilitating meetings between college representatives and our students.

Education

BACHELOR OF SCIENCE[ECONOMICS] -

B.B.K DAV COLLEGE
01.2012

MASTER IN BUSINESS ECONOMICS -

GURU NANAK DEV UNIVERSITY
01.2014

Skills

  • NIIT Computer course
  • Six weeks training under Cooperative Bank during Masters in Business Economics (honors)
  • Proficiency in Microsoft Office suite-Word, Excel, Power point, Outlook and HTML, C, PHP Photoshop and Flash
  • Troubleshooting
  • PPE use
  • Problem-Solving
  • Interpersonal Communication
  • Conflict Resolution
  • First Aid/CPR
  • Organization and Time Management
  • Team building
  • Computer Skills
  • Time Management
  • Task Prioritization
  • Good Telephone Etiquette
  • Written Communication
  • Google Drive
  • Multitasking
  • Public Speaking
  • Microsoft Office

Status In Canada

Permanent residence

Personal Information

  • Date of Birth: 08/19/1990
  • Gender: Female
  • Nationality: Indian
  • Marital Status: married
  • Religion: Sikh

Hobbies and Interests

  • Reading dictionary
  • Watching online documentaries
  • Listening to music
  • Cooking and baking
  • Playing Chess

Accomplishments

  • Achieved targets through effectively helping with introducing new programs and new colleges by completing it with accuracy and efficiency.
  • Documented and resolved student problems of choosing wrong courses and refusals with providing right programs and making them understand it will work for them which led to success..
  • Collaborated with team of twenty four in the development of pathway program for nurses to make it one of the hot selling program.

Certification

won best award for Leadership skills and customer satisfaction

Timeline

Senior Visa Counsellor-ISP[student Placement -sales and Operations]

LEAP SCHOLAR-Canada and Australia
02.2022 - 09.2022

Canada Student Visa Counselor (Student Placement- Sales and Operations)

IDP EDUCATION INDIA Pvt. Ltd.
12.2018 - 01.2022

Sr.Visa Counselor[Canada And Australia ] (Sales and Administration)

SAGA STUDIES PVT LTD
08.2015 - 11.2018

BACHELOR OF SCIENCE[ECONOMICS] -

B.B.K DAV COLLEGE

MASTER IN BUSINESS ECONOMICS -

GURU NANAK DEV UNIVERSITY

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Sunpreet kaur Virdi