Sunpreet Kaur
Brampton,ON
Summary
Motivated customer service professional with excellent communication and interpersonal skills.
High-achieving sales Associate offering an extensive background in customer service, sales, client
relations and merchandising. Interface with diverse customers through inbound calls and in-person
to provide prompt and courteous assistance. Working in a fast-paced environment demands strong
organizational and technical skills. Self-directed and self-motivated team player who also works well
independently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Administrator
Connex Insurance brokers Ltd.
Brampton, ON
09.2022 - Current
- Managing the day-to-day operations of the office
- Overseeing administrative tasks such as answering phones, responding to emails, and maintaining records
- Scheduling meetings and appointments with clients or vendors
- Supervising and supporting office assistants and staff
- Creating New Business Applications, Endorsements, and Claim Form Filling,& Uploading Endorsements, and New Business Policies on portal.
- Skilled in using Business Software, including C.Q., Power Broker, and multiple insurance Company Portals.
CSI Front Desk
Conestoga College
06.2022 - 08.2022
- Greeted students as they entered the office, and immediately helped them check in for appointments and hand over the assigned welcome kits
- Resolved over 50 students' complaints per week via phone and in-person
- Track trends in students' feedback and collaborate with management to determine the root cause of issues.
Cashier
Indian Punjabi Bazaar
10.2021 - 11.2021
- Manage transactions with customers using cash registers
- Issue receipts, refunds, change or tickets
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Track transactions on balance sheets and report any discrepancies.
Team Lead
Belvika Packaging
08.2021 - 09.2021
- Optimizing production line efficiency by monitoring productivity and quality
- Identifying and resolving production line problems in a timely manner
- Training and supervising new production line workers
- Maintaining a fully operational, safe, and tidy work environment
- Ensures the Company’s quality policies and procedures are followed
- Accurately maintains all production paperwork & reports, which indicates the weight of the product, including the quality checks of chocolates, lot codes & expiry date and prepares the Production Declarations and Dump Logs.
Education
Diploma - International Business
CONESTOGA COLLEGE
High school - commerce
Mount carmel school
Skills
- Detail-Oriented
- Time Management
- Interpersonal Skills
- Teamwork
- Clear Communication
- MS Excel
- PowerPoint
- Word
- Problem-solving
- Compassionate
- Leadership
- Data analysis
- Mutli-tasking
- Customer-Support
- Inbound/Outbound Calling
- Technical Support
- CQ (Compu Quote )
- Power Broker
- All Insurance company 's (Portals )
- RIBO
Languages
- English
- Hindi
- Punjabi
Certification
- RIBO License
Timeline
Office Administrator
Connex Insurance brokers Ltd.
09.2022 - Current
CSI Front Desk
Conestoga College
06.2022 - 08.2022
Cashier
Indian Punjabi Bazaar
10.2021 - 11.2021
Team Lead
Belvika Packaging
08.2021 - 09.2021
Diploma - International Business
CONESTOGA COLLEGE
High school - commerce
Mount carmel school
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