Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Election Worker
Elections Alberta
05.2023 - 05.2023
Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
Supported a transparent election process by verifying vote counts with fellow poll workers before submitting final tallies to the appropriate authorities.
Maintained professionalism throughout the day, addressing voter concerns with patience and understanding.
Opened and closed polling booths.
Issued voter ballots
Election Worker
Elections Canada
08.2021 - 09.2021
Contributed to fair election outcomes by adhering strictly to established guidelines and protocols.
Safeguarded sensitive voter information, maintaining confidentiality throughout the election process.
Collaborated with fellow election workers to maintain a professional and secure environment during elections.
Checked records for accuracy and completeness, and corrected errors.
Accessed and used computer software applications to update and maintain records.
Made appropriate file information updates and system upgrades.
Food and Beverage Server
The Hidden Spot
12.2021 - 12.2023
Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Anticipated customer needs and responded accordingly to increase customer satisfaction.
Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
Provided courteous, friendly service while multitasking in fast-paced environment.
Sales Associate
Dollarama
05.2020 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Education
Bachelor of Arts - International Relations and Political Science
University of Calgary
Calgary, AB
12-2025
High School Diploma -
Chestermere High School
Chestermere, AB
06-2021
Skills
Time management
Database entry
File maintenance
Decision-making
Reliability and punctuality
Data entry proficiency
Detail-oriented
Problem-solving
Goal oriented
Conflict resolution
Extra Curriculars
Division 1 Volleyball Athlete, 2017-2021
Co-Captain High School Senior Volleyball, 2020
Captain Club Volleyball Team, 2016
Timeline
Election Worker
Elections Alberta
05.2023 - 05.2023
Food and Beverage Server
The Hidden Spot
12.2021 - 12.2023
Election Worker
Elections Canada
08.2021 - 09.2021
Sales Associate
Dollarama
05.2020 - 08.2021
Office Administrator
Roo Runners Ltd.
03.2019 - Current
Bachelor of Arts - International Relations and Political Science