Sunny Malhi
Burlington,ON
Summary
Dynamic sales professional with a proven track record at WeReno, adept in B2B sales and CRM proficiency. Leveraged sales strategies and lead generation skills to exceed goals and cultivate key relationships. A team player, recognized for exceptional objection handling and fostering customer loyalty. Achieves results through dedication and a focus on strategic achievements.
Overview
13
13
years of professional experience
Work History
Personal Support Assistant
ODSP
Mississauga, ON
01.2020 - 11.2024
- Completed regular check ins and progress report for each client
- Maintaining patience & empathy for client with special needs
- Reporting on day to day progression & improvements
Sales Consultant
WeReno
Toronto, Ontario
11.2021 - 01.2024
- Adhering to leads and helping my team secure construction projects from the residential and commercial side.
- Consulting on the sales side with companies and prospects.
- Implementing KYC and company protocol in ethical sales practices.
- Developed key customer relationships to increase sales.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
Third Party Collection Agent
MJR Capital Services
05.2018 - 06.2019
- Responsible for implementing KYC in daily calls with clients
- Negotiate payment plans based on customer employment situation
- Fielding 100-150 Outbound calls on daily basis
- Conducted skip tracing activities to locate debtors who had moved or changed contact information.
- Maintained a database of account information such as contact information, payment history, and status of collections efforts.
Risk and Fraud Analyst
Tangerine Financial - Millennium 1 Solutions
04.2017 - 04.2018
- Developed and executed Risk and Fraud prevention strategies
- Implemented use of KYC daily in the role
- Conducted due diligence reporting, and risk analysis for prospective clients
Sales Associate
Tommy Hilfiger
05.2012 - 01.2017
- Company Overview: PVH Global
- Maintain consistent presence on the sales floor and cater to customers need
- Achieved daily sales goals by cross selling and promoting a variety of additional products to the final purchase
- Helped out with new employees understand the basics and fundamentals of being an exceptional sales and customer service representative for Tommy Hilfiger
Education
Bachelor of Arts - Psychology & Political Science
University of Toronto
Ontario06-2016
Skills
- Sales funnel management
- Sales strategies
- B2B sales
- Objection handling
- CRM proficiency
- Lead generation proficiency from past roles with marketing agencies
- Exceeds sales goals
- Leads prospecting
- Team Player
Timeline
Sales Consultant
WeReno
11.2021 - 01.2024
Personal Support Assistant
ODSP
01.2020 - 11.2024
Third Party Collection Agent
MJR Capital Services
05.2018 - 06.2019
Risk and Fraud Analyst
Tangerine Financial - Millennium 1 Solutions
04.2017 - 04.2018
Sales Associate
Tommy Hilfiger
05.2012 - 01.2017
Bachelor of Arts - Psychology & Political Science
University of Toronto
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