Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sunny Clifford

Bowmanville,ON

Summary

Dedicated 4th year Honours Psychology student with experience in providing support to youth and families, with plans to pursue a master’s degree in Counselling Psychology. Background in Social Service work, strengthening skills in crisis intervention and life skills training. Volunteer experience with Big Brothers Big Sisters, enhancing mentorship abilities. Skilled in creating a safe, supportive environment for youth, event coordination, and adapting to diverse needs. G2 license and reliable transportation. Committed to fostering personal growth, behavioral change, and community integration for at-risk youth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Youth Services Worker

Youth Connections Inc.
04.2025 - Current
  • Collaborate with interdisciplinary teams to develop and implement individualized care and safety plans
  • Provide direct support to youth facing emotional, behavioral, and mental health challenges
  • Utilize trauma-informed de-escalation techniques to manage crises effectively
  • Facilitate therapeutic interventions, including goal-setting and skill-building activities
  • Administer medication and maintain accurate documentation in line with ethical standards
  • Support personal growth through structured routines, one-on-one interactions, and life skills coaching

Sales Associate

Newcastle Pet Supply
11.2022 - Current
  • Maintained customer relationships using empathy and problem-solving in a community-based setting
  • Contributed to team coordination for wellness events and local outreach

Concierge

Harmony Hill Retirement Community
12.2021 - 01.2025
  • Greeting and screening all visitors, staff, outside care providers, and contractors
  • Completing rapid antigen tests
  • Cross-trained on concierge (worked many receptionist shifts)
  • Maintaining a tidy and organized workspace
  • Answering and transferring phone calls
  • Booking appointments
  • Handling cash
  • Working on Excel and Word documents

Activity Assistant at Seasons Retirement Community
01.2017 - 06.2018
  • Assisting with special events, game nights and clubs
  • Selling lottery tickets
  • Baking and cooking
  • Escorting residents on outings
  • Conducting one on one visits with residents

Co-op at Clinic Pharmacy
01.2017 - 05.2018
  • Filling prescriptions
  • Filling blister packs/prescriptions
  • Sales and customer service in fast paced environment
  • Pricing products
  • Assisting pharmacists in laboratory making oral and topical medications

Education

Bachelor of Arts - Honours Psychology

Trent University
04.2026

Social Service Worker Diploma -

Durham College

Graduated On Honor Roll -

Clarington Central Secondary School

Skills

  • Crisis Intervention & Emotional Support
  • Trauma-Informed Care
  • Empathy, Compassion, and Active Listening
  • Case Documentation & Ethical Practice
  • Youth Development & Mentorship
  • Strong Verbal & Written Communication
  • Time Management & Reliability
  • Culturally Competent & Inclusive Practice

Certification

  • Crisis Prevention Intervention (CPI)
  • First Aid and CPR
  • WHMIS certificate
  • Food Safety Certificate
  • G License with reliable vehicle

Timeline

Youth Services Worker

Youth Connections Inc.
04.2025 - Current

Sales Associate

Newcastle Pet Supply
11.2022 - Current

Concierge

Harmony Hill Retirement Community
12.2021 - 01.2025

Activity Assistant at Seasons Retirement Community
01.2017 - 06.2018

Co-op at Clinic Pharmacy
01.2017 - 05.2018

Bachelor of Arts - Honours Psychology

Trent University

Social Service Worker Diploma -

Durham College

Graduated On Honor Roll -

Clarington Central Secondary School

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