SUNIL SAHOTA
Lasalle,QC
Summary
Dynamic front desk receptionist with a focus on customer service excellence and logistics coordination. Proven ability to manage multiple tasks efficiently, ensuring seamless visitor experiences and organized meeting logistics. Strong team collaboration skills enhance workplace efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Rakotta Real Estate
Montreal, QC
06.2024 - Current
- Welcomed and assisted visitors, ensuring a positive first impression.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Operated multi-line phone system to ensure timely call routing and response.
- Scheduled appointments and coordinated meeting logistics for staff.
- Handled incoming mail and packages, distributing to appropriate personnel.
- Processed payments accurately, providing customers with receipts and ensuring correct change.
Package Handler
Amazon
Montreal, Quebec
05.2024 - 10.2024
- Scanned and sorted packages by destinations and service type using handheld scanner to facilitate timely deliveries.
- Loaded packages onto conveyor belts for efficient sorting and distribution.
- Collaborated with team members to streamline package handling processes for increased efficiency.
- Trained new employees on safety procedures and best practices to ensure compliance and reduce incidents.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Sales Representative
Student Painter Westmount
Montreal, Quebec
01.2024 - 05.2024
- Developed strategic customer relationships, contributing to increased sales revenue.
- Engaged customers through targeted communication and in-depth product knowledge, enhancing customer experience.
- Conducted follow-up calls, ensuring customer satisfaction and fostering long-term relationships.
- Resolved customer inquiries promptly, maintaining a positive company image.
- Analyzed customer feedback to improve products and services.
Education
Associate of Arts - Transportation Logistics
Lasalle College
Montreal04-2026
Skills
- Reception management
- Customer service expertise
- Hospitality leadership
- Multitasking abilities
- Collaborative teamwork
- Logistics oversight
- Inventory control
- Decision-making skills
- Strategic planning
- Administrative support
Languages
English
Professional
French
Limited
Punjabi
Professional
Hindi
Professional
Certification
- Dispatch Course
- Freight Brokerage
- Billing and Invoicing
- Truck Safety and Compliance
- Computer Basics & IT (Ms-Office ,Word, Excel and Powerpoint)
- Internet Application (Google Docs, Google Sheets)
Timeline
Front Desk Receptionist
Rakotta Real Estate
06.2024 - Current
Package Handler
Amazon
05.2024 - 10.2024
Sales Representative
Student Painter Westmount
01.2024 - 05.2024
Associate of Arts - Transportation Logistics
Lasalle College