Suneet Kanda
282 Nisbet Blvd, Waterdown ,ON
Summary
Experienced surveillance professional skilled in managing security protocols and operations. Proven at identifying and addressing potential security threats, ensuring strict compliance with industry standards. Adept at leading teams towards operational excellence, fostering a culture of efficiency and effectiveness. Demonstrated proficiency in maintaining accurate records of trespassed subjects, regularly updating their profiles to reflect current status. Consistently organized, efficiently managing incident reports through a streamlined organizational method.
Overview
9
9
years of professional experience
Work History
Dual Surveillance Supervisor
Elements Casino Flamboro
04.2023 - Current
- Documented suspicious activity and events through detailed reports, submitting timely updates to Compliance, OPP andAGCO.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
- Identified illegal activities and alerted floor security personnel to address concern.
Shift Manager
KFC
05.2018 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Office Administrator
Hamilton General Hospital
01.2019 - 04.2019
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Customer Service Representative
Shree Nath Jewellers
02.2016 - 10.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
OFFICE ADMINSATRTION - BUSINESS EXECUTIVE - 2 Years Diploma
Mohawk College of Applied Arts And Technology
04.2019
High School Diploma -
Sanmati Vimal Jain Senior Secondary Public School
06-2017
Skills
- Customer Service
- Accurate Recordkeeping
- Dedicated Team Player
- Customer Accounts Management
- Financial Records
- Inquiry Response
- Time Management
- Excellent Communication
Timeline
Dual Surveillance Supervisor
Elements Casino Flamboro
04.2023 - Current
Office Administrator
Hamilton General Hospital
01.2019 - 04.2019
Shift Manager
KFC
05.2018 - Current
Customer Service Representative
Shree Nath Jewellers
02.2016 - 10.2017
High School Diploma -
Sanmati Vimal Jain Senior Secondary Public School
OFFICE ADMINSATRTION - BUSINESS EXECUTIVE - 2 Years Diploma
Mohawk College of Applied Arts And Technology
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