Sumit Singh
Fort McMurray,AB
Summary
Proven security professional with a track record of enhancing safety and reducing discrepancies by over 30% at Garda World Security. Expert in security camera monitoring and relationship building, I excel in high-pressure environments, ensuring comprehensive site security and excellent customer service. Skilled in incident reporting and emergency response, my vigilance and proactive approach have significantly improved workplace safety and efficiency.
Overview
1
1
year of professional experience
Work History
Security Guard
Garda World Security
08.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Checked and verified photo identification prior to granting facility access.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Gas Station Customer Service Representative
Rukmani Enterprises
06.2023 - 08.2023
- Implemented cash-handling procedures that reduced discrepancies in daily financial reports significantly.
- Assisted in inventory management, resulting in optimized stock levels and reduced waste.
- Contributed to increased sales by promoting special offers, discounts, and loyalty programs.
- Actively participated in ongoing training opportunities; staying current on industry trends/best practices.
- Trained new employees on company policies, safety procedures, and customer service best practices.
- Collaborated with team members to maintain smooth operations during peak hours and high-traffic periods.
- Monitored security cameras regularly, ensuring the safety of customers and staff at all times.
Education
Bachelor Of Hospitality Management - Management
Holmes Institute
Sydney, NS07.2007
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- First Aid Certified
- Mobile Patrols
- ID Verification
- Alarm systems
- Vehicle inspections
- De-Escalation Techniques
- Traffic Control
- Building Evacuation
- CPR Certified
- Active Listening
- Reliable and Responsible
- First Aid Training
- Ground Patrol
- Punctuality
- Incident Reporting
- Access Control
- Relationship building and management
- Visitor screening
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Guard
Garda World Security
08.2023 - Current
Gas Station Customer Service Representative
Rukmani Enterprises
06.2023 - 08.2023
Bachelor Of Hospitality Management - Management
Holmes Institute
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