Sumirtha Yogarajah
Scarborough,Canada
Summary
Efficient Receptionist Administrator known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.
Overview
8
8
years of professional experience
Work History
Accountant
Serendib Paints & Decor - Benjamin Moore Paints
Scarborough, ON
06.2020 - 12.2021
- Compiled reports and summaries to inform management of issues and problems.
- Entered purchase orders and followed up on status to ensure timely delivery.
- Prepared bank deposits, general ledger postings, and financial statements.
- Reconciled accounts efficiently, maintaining accuracy and timeliness.
- Recorded key financial transaction data in database with precision.
- Processed credit card transactions and conducted credit checks against bank statements.
Team Member / Customer Service
Tim Hortons
03.2016 - 01.2020
- Operated tills and processed payments via cash, credit/debit cards, and vouchers.
- Provided information on procedures and addressed customer inquiries.
- Supervised staff and delivered on-the-job training to enhance performance.
- Maintained clean and organized checkout areas while executing additional cleaning tasks.
Teller/ Customer Service Representative
Bank of Ceylon, Sri Lanka
02.2014 - 01.2015
- Supported operational activities (e.g., inventory management, escalated service requests, following up on customer applications, filing, opening, and closing activities).
- Managed, loaded, and reconciled cash transactions between treasury and various branch units.
- Executed routine tasks (e.g., service requests, transactions, queries, etc.).
- Probed to understand customer personal banking and credit card needs and integrated marketing promotions and programs into customer conversations to provide strategic advice.
Education
Accounting And Payroll Diploma Program - Accounting
Taha College
Scarborough08-2024
Ontario Secondary School Diploma -
Scarborough Centre for Alternative Studies
Scarborough01.2018
Diploma in Accounting and Finance -
AAT Business School
Sri Lanka01.2014
Skills
- Full cycle accounting experience
- Proactive problem solving
- Time management and multitasking
- Verbal and written communication
- Organizational skills and prioritization
- Team collaboration and independence
- Commitment to continuous learning
- Proficiency in QuickBooks and MS Office
- Customer service excellence
- Data entry accuracy
- Payroll administration expertise
- Attention to detail
- File organization
- Document management
- Calendar management
- Scheduling appointments
- Customer service
- Effective communication
Languages
Tamil
Native/ Bilingual
English
Full Professional
Timeline
Accountant
Serendib Paints & Decor - Benjamin Moore Paints
06.2020 - 12.2021
Team Member / Customer Service
Tim Hortons
03.2016 - 01.2020
Teller/ Customer Service Representative
Bank of Ceylon, Sri Lanka
02.2014 - 01.2015
Accounting And Payroll Diploma Program - Accounting
Taha College
Ontario Secondary School Diploma -
Scarborough Centre for Alternative Studies
Diploma in Accounting and Finance -
AAT Business School
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