Sumire Suzuki
Victoria,Canada
Summary
Dedicated Bachelor of Science in Psychology student with a passion for supporting individuals impacted by brain injury and intimate partner violence. Seeking to leverage academic knowledge and practical skills as a Community Support Worker in the field. Intent on acquiring first aid/ CPR certificate to further enhance proficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Broadmead Orthopaedic Physiotherapy Clinic
06.2023 - Current
- Managed information using Jane Clinic Management Software, including appointments, patient records, charts, and billing.
- Handled incoming and outgoing phone calls
- Greeted patients, checked them in, and assigned them to rooms.
- Pulled up patients’ CT and MRI scans, and ultrasound reports from Vancouver Island Health Authority using Citrix and West Coast Medical Imaging.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Online English Tutor
Engoo
12.2021 - 04.2022
- Enhanced student comprehension by utilising multimedia resources during online lessons.
- Boosted students' communication skills through interactive activities.
- Promoted a positive online learning environment by fostering respectful and inclusive interactions between students.
- Adapted lesson plans for various skill levels, ensuring comprehensive understanding of English language concepts.
Waitress
Cucina Italiana Linea
04.2021 - 08.2021
- Enhanced customer satisfaction by providing attentive service based on guests' needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organised dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
Bachelor of Science - Psychology
University of Victoria
Victoria, BC08.2025
Skills
- Insurance Verification
- Records Management
- Referral Verification
- Payment Collection
- Proficient in Jane App
- Fast and Accurate Keyboarding
- Class 5 BC Driver's License
Languages
English
Full Professional
Japanese
Native or Bilingual
Certification
- Tri-council Ethics Certificate
- Montreal Cognitive Assessment Certificate
Research Experience
Currently working as a research assistant at BRAIN Lab at University of Victoria.
Projects involved:
- Developing an mHealth Psychoeducation Intervention for Preventing Cognitive Decline in Later Life
- COVID-19 Cognition and Systematic Review
Responsibilities:
- Data extraction from academic journal articles.
- Assessing potential participants' cognitive ability by utilising Montreal Cognitive Assessment Blind over the phone.
- Collected potential participants' demographic information and scheduled an in person assessment.
Timeline
Medical Receptionist
Broadmead Orthopaedic Physiotherapy Clinic
06.2023 - Current
Online English Tutor
Engoo
12.2021 - 04.2022
Waitress
Cucina Italiana Linea
04.2021 - 08.2021
Bachelor of Science - Psychology
University of Victoria
- Tri-council Ethics Certificate
- Montreal Cognitive Assessment Certificate
Similar Profiles
Jacquelyn L OwensJacquelyn L Owens
Authorization Injection Coordinator at Raleigh Orthopaedic ClinicAuthorization Injection Coordinator at Raleigh Orthopaedic Clinic
Jessica SullivanJessica Sullivan
Medical Assistant at Alabama Orthopaedic ClinicMedical Assistant at Alabama Orthopaedic Clinic
Amelia BrownAmelia Brown
Patient Service Representative at Alabama Orthopaedic ClinicPatient Service Representative at Alabama Orthopaedic Clinic