Sumanpreet Kaur
Brampton,Ontario
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
ONGO Logistics
01.2024 - 04.2024
- Attending calls and transferring to right department
- Handled customer inquiries and suggestions courteously and professionally.
- keep tracking of driver's daily logs and ongoing activities
- print their invoices and email them on time
- Handling payments
- sort data and store accurately to the database
Crew Member
Tim Hortons
01.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
Accountant & Financial Advisor
Gurinder Singh And Companies
09.2018 - 06.2022
- Maintain financial records
- Preparing financial statements
- calculate interest
- conduct a risk analysis evaluation
- financial planning
- helping clients understand their finances
- investing wisely their assests
- Reconciled accounts and reviewed expense data, net worth, and assets.
Education
BTECH - Computer Science And Engineering Technology
SLIET
Punjab , India 06.2014
Diploma - Computer Science
BHSBIET (India)
05.2011
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Computer Proficiency
- Money handling abilities
- Complaint Handling
- Microsoft office
- Payment Processing
- Paperwork Processing
- Microsoft PowerPoint
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
References
Aman Gill (ONGO logistics)
647-217-3724
Navjeet kaur (Tim hortons) store number -7625
437-995-5009
jagdish Singh ( gurinder singh finance)
+917087874264
Timeline
Customer Service Representative
ONGO Logistics
01.2024 - 04.2024
Crew Member
Tim Hortons
01.2023 - 12.2023
Accountant & Financial Advisor
Gurinder Singh And Companies
09.2018 - 06.2022
BTECH - Computer Science And Engineering Technology
SLIET
Diploma - Computer Science
BHSBIET (India)
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