Sumandeep Kaur
Oshawa,Canada
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Front Desk Staff (Part-Time)
Madura Dine-in
09.2023 - Current
- Welcome and greet guests upon arrival
- Manage table reservations and confirm bookings
- Coordinate seating arrangements for optimal efficiency
- Provide exceptional customer service and handle complaints professionally
- Process payments accurately and handle cash transactions
- Maintain cleanliness and organization of the front desk area
- Maintained accurate inventory of room availability, updating reservation system as needed to prevent overbooking issues.
Pizza Maker
Mondellos Italian Cuisine & Pizzeria
12.2023 - 04.2024
- Oversee day-to-day activities, ensuring the smooth functioning of the store
- Ensure high-quality service, handle customer inquiries, and resolve issues promptly
- Maintain cleanliness and hygiene
- Continuous improvement and teamwork
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Pizza Maker
Ginnos Pizza
09.2023 - 12.2023
- Prepare pizza dough and toppings according to recipes and standards
- Operate commercial pizza ovens to bake pizzas to perfection
- Maintain cleanliness and organization of the kitchen and workstation
- Ensure compliance with food safety and sanitation regulations
- Coordinate with kitchen staff to fulfill customer orders promptly
Education
Market Research Analytics
Centennial College
Scarborough, ON04.2024
Bachelor of Science - undefined
Punjabi University Patiala
05.2022
Skills
- Team player attitude
- Strong organization
- Customer service expertise
- Scheduling appointments
- Sales experience
- Customer service
- Microsoft office
- Front desk management
- Attention to detail
Languages
English
Full Professional
Timeline
Pizza Maker
Mondellos Italian Cuisine & Pizzeria
12.2023 - 04.2024
Front Desk Staff (Part-Time)
Madura Dine-in
09.2023 - Current
Pizza Maker
Ginnos Pizza
09.2023 - 12.2023
Bachelor of Science - undefined
Punjabi University Patiala
Market Research Analytics
Centennial College
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