Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sumandeep Kaur

Oshawa,Canada

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Front Desk Staff (Part-Time)

Madura Dine-in
09.2023 - Current
  • Welcome and greet guests upon arrival
  • Manage table reservations and confirm bookings
  • Coordinate seating arrangements for optimal efficiency
  • Provide exceptional customer service and handle complaints professionally
  • Process payments accurately and handle cash transactions
  • Maintain cleanliness and organization of the front desk area
  • Maintained accurate inventory of room availability, updating reservation system as needed to prevent overbooking issues.

Pizza Maker

Mondellos Italian Cuisine & Pizzeria
12.2023 - 04.2024
  • Oversee day-to-day activities, ensuring the smooth functioning of the store
  • Ensure high-quality service, handle customer inquiries, and resolve issues promptly
  • Maintain cleanliness and hygiene
  • Continuous improvement and teamwork
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Pizza Maker

Ginnos Pizza
09.2023 - 12.2023
  • Prepare pizza dough and toppings according to recipes and standards
  • Operate commercial pizza ovens to bake pizzas to perfection
  • Maintain cleanliness and organization of the kitchen and workstation
  • Ensure compliance with food safety and sanitation regulations
  • Coordinate with kitchen staff to fulfill customer orders promptly

Education

Market Research Analytics

Centennial College
Scarborough, ON
04.2024

Bachelor of Science - undefined

Punjabi University Patiala
05.2022

Skills

  • Team player attitude
  • Strong organization
  • Customer service expertise
  • Scheduling appointments
  • Sales experience
  • Customer service
  • Microsoft office
  • Front desk management
  • Attention to detail

Languages

English
Full Professional

Timeline

Pizza Maker

Mondellos Italian Cuisine & Pizzeria
12.2023 - 04.2024

Front Desk Staff (Part-Time)

Madura Dine-in
09.2023 - Current

Pizza Maker

Ginnos Pizza
09.2023 - 12.2023

Bachelor of Science - undefined

Punjabi University Patiala

Market Research Analytics

Centennial College

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Sumandeep Kaur