Suman Kay
Vancouver
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
14
14
years of professional experience
Work History
Branch Manager
Adecco
12.2025 - Current
- Direct all branch operations and lead a recruitment team to consistently achieve provincial hiring and performance targets.
- Mentor, coach, and develop team members to enhance productivity and foster a high-performance culture.
- Drive revenue growth by cultivating strong client partnerships and identifying new business opportunities across BC
- Deliver exceptional client service, consistently exceeding expectations and resolving issues promptly.
Sr. Account Executive
Randstad Digital
08.2024 - Current
- Developed tailored staffing solutions based on client needs and industry trends.
- Collaborated with recruitment teams to identify top talent for client placements.
- Conducted market research to inform strategic account development initiatives.
- Negotiated contract terms with clients to ensure mutual benefit and compliance.
Sr. Account Executive
Aerotek
08.2017 - Current
- Managed assigned sales territory to achieve and exceed sales goals and account acquisition objectives
- Handled client questions, concerns and escalations to meet contractual expectations and preserve client relationships
- Managed a team of 3 recruiters
- Achievements:
- Achieving annual Presidents Club 2020, 2021 and 2022 (consecutive wins)
- Earning annual Sales Contest trip to Miami/Cancun 2020, 2021 and 2022 (consecutive wins)
- Securing one of BC's largest accounts from a weekly spend perspective (household name in the telecommunications industry)
- Nominated and then selected to speak on an all wide Canada company meeting 2021 on my achievements working from home through the pandemic achieving my annual 1st Sales Contest
Recruiter
Aerotek
04.2016 - 07.2017
- Creating recruitment strategies to identify qualified candidates through various sourcing tools (LinkedIn, referrals, job boards, trade shows)
- Addressing and investigating contractor related problems then administering performance based counseling/disciplinary matures when necessary
- Negotiating wages, terms/conditions. Responsible for all contract administration work including onboarding, maintenance and off boarding
- Completing 15+ interviews, 6+ submittals and 3+ hires per week in KPI expectations
Hostess/Server
Cactus Club Cafe
03.2012 - 06.2014
- Provided each customer with a high quality dining out experience 'House of Yes'
- Upselling on daily specials
- Supported hostess, food delivery and bussing team members
- Listened to guest needs and responded promptly for personalized service.
- Minimized complaints by keeping drinks full and delivering correct orders.
Education
Bachelor of Arts (B.A.) - Business Administration
British Columbia Institute of Technology
Burnaby, BC05.2016
Marketing Management - Diploma - Professional Sales
British Columbia Institute of Technology
Burnaby, BC05.2014
Skills
- Client relationship management
- Market research
- Contract negotiation
- Staffing solutions development
- Sales territory management
- Strategic account development
Affiliations
- BCITMA Marketing Association, Attending various networking events to promote registration
- Leaders of Tomorrow Mentorship Program on the Vancouver Board of Trade, Engages final year post secondary students to develop skills in mentorship, networking, leadership and volunteerism
Timeline
Branch Manager
Adecco
12.2025 - Current
Sr. Account Executive
Randstad Digital
08.2024 - Current
Sr. Account Executive
Aerotek
08.2017 - Current
Recruiter
Aerotek
04.2016 - 07.2017
Hostess/Server
Cactus Club Cafe
03.2012 - 06.2014
Marketing Management - Diploma - Professional Sales
British Columbia Institute of Technology
Bachelor of Arts (B.A.) - Business Administration
British Columbia Institute of Technology