Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sumaiya Bhuiyan

Montréal,Québec

Summary

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.

Overview

4
4
years of professional experience

Work History

PERSONAL BANKING ASSOCIATE

TD CANADA TRUST
01.2024 - Current
  • Address everyday banking plans and credit cards needs
  • Review customer profiles and engage in their needs
  • Handle account opening and advise customers of high level financial solutions.

CUSTOMER EXPERIENCE ASSOCIATE

TD CANADA TRUST
05.2022 - 12.2023
  • Provide exceptional customer service and support at TD Canada Trust branch
  • Assist customers with their banking needs, resolve inquiries, and promote banking products
  • Ensure a positive customer experience and contribute to the branch's success.

FAST FOOD CASHIER

Boustan Queen Mary
08.2021 - 10.2021
  • Helped customers navigate menus and payment systems with a calm and patient approach
  • Engaged customers, built connections, and maintained a positive attitude
  • Restocked counters and guest stations regularly with condiments, napkins, and other supplies.

COSMETIC SALES ASSOCIATE

Brunet Atwater
03.2021 - 08.2021
  • Accepted returned items and processed exchanges or refunds according to store guidelines
  • Recommended new products and provided guidance regarding product formulas and application techniques
  • Greeted guests and engaged in conversation to identify needs and preferences
  • Guided guests to locations of desired products and advertised sales items
  • Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits.

PHARMACY CASHIER

Pharmaprix
08.2020 - 01.2021
  • Solved complaints by customers and issued credits for returned merchandise
  • Engaged customers, built connections, and maintained a positive attitude
  • Kept employee and customer areas clean, neat, and ready for challenges and used slow periods to tackle routine housekeeping needs
  • Collaborated with team members and cross-trained employees in different positions and departments.

Education

Bachelor of Commerce, Major in Marketing -

McGill University, Desautels
Montréal, Québec
02.2024

DEC, Sciences Humaines, profile administration -

Le Collège de Maisonneuve
Montréal, Québec
05.2022

High School Diploma -

Les Écoles Musulmanes De Montréal
Montréal, Québec
07.2020

Skills

  • Credit analysis
  • Loan Origination
  • Relationship Building
  • Educating clients

Languages

French
English
Bangla
Hindi

Timeline

PERSONAL BANKING ASSOCIATE

TD CANADA TRUST
01.2024 - Current

CUSTOMER EXPERIENCE ASSOCIATE

TD CANADA TRUST
05.2022 - 12.2023

FAST FOOD CASHIER

Boustan Queen Mary
08.2021 - 10.2021

COSMETIC SALES ASSOCIATE

Brunet Atwater
03.2021 - 08.2021

PHARMACY CASHIER

Pharmaprix
08.2020 - 01.2021

Bachelor of Commerce, Major in Marketing -

McGill University, Desautels

DEC, Sciences Humaines, profile administration -

Le Collège de Maisonneuve

High School Diploma -

Les Écoles Musulmanes De Montréal

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Sumaiya Bhuiyan