Francisco Navarro
Saint John,Ontario
Summary
Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets.
Knowledgeable about regulatory requirements and protection protocols. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Personal Banking Associate
BMO
Niagara Falls, ON
08.2021 - 03.2024
- ·Improved and maintained relationships with customers to understand their financial goals and needs.
- Advised customer and offered a value proposition for investment options to tailor customer goals
- Recommended and sell banking products and services, such as savings accounts, loans, credit cards, and investment options, based on customers needs
- Accomplished sales targets and performance goals set by the bank
- Analyzed customer issues, deliver solutions, and escalates as required
- Collaborated with colleges referring to grow customer relationship
Scanner/Revenue Recovery Specialist
UPS
Hamilton, Ontario
11.2019 - 08.2024
- Scanned every parcel and inspect making sure is in good condition to be dispatched
- Leaded small workgroups in a fast-paced environment to sort all the parcels coming from the planes
- Recovered revenue from parcels making sure weight and dimensions were accurate
- Coached and support fellow employees on how to sort and read code on parcel
Contract Administrator
Serproga LTD
Santiago, Chile
03.2008 - 06.2019
- Negotiated terms and conditions of financial biddings
- Providing guidance and support to project teams and stakeholders on contract-related issues
- Identifying and mitigating risks associated with contracts.
- Building positive relationships with external partners and stakeholders.
- Developing and implementing robust contract management processes to streamline operations.
Education
Associate of Applied Science - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2021
Skills
- Credit analysis
- Loan Processing
- Debt management
- Purchase Orders
- Purchasing Processes
- Customer Relationship Management (CRM)
- Problem-solving abilities
- Relationship Building
- Data Migration
- SQL
- Data Analysis
Timeline
Personal Banking Associate
BMO
08.2021 - 03.2024
Scanner/Revenue Recovery Specialist
UPS
11.2019 - 08.2024
Contract Administrator
Serproga LTD
03.2008 - 06.2019
Associate of Applied Science - Business
Mohawk College of Applied Arts And Technology
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