Sultana Nasira
Kitchener,ON
Summary
Results-driven professional with 2+ years of payroll experience at BDO Canada LLP, enhancing processes and improving client satisfaction. Proven success at Unilever, driving a 31% sales increase through strategic market analysis. Skilled in payroll systems, ensuring accuracy and confidentiality while resolving inquiries with strong interpersonal skills. Committed to leveraging analytical insights to improve operations and client experiences.
Overview
10
10
years of professional experience
Work History
Payroll Associate
BDO Canada LLP
Guelph, Ontario
12.2022 - Current
- Processing payroll for a diverse client base, ensuring compliance with federal and provincial legislation, collective agreements, and organizational policies
- Managing employee updates, including onboarding, terminations, benefits, and changes
- Verifying time entries and adjustments for accuracy in payroll data
- Managing pension plan updates, including enrollments, changes, terminations, and ensuring accurate contributions and compliance with CPP and company-sponsored plans
- Preparing and issuing T4s, RL1s as part of year-end reporting, and handling related inquiries
- Communicating with government agencies (CRA, Service Canada, Ministry of Finance) to resolve payroll issues relevant to EI, EHT, WSIB and ROEs
- Tracking maternity benefits, garnishments, and other deductions for accurate processing
- Generating termination packages, including ROEs, severance, and vacation pay
- Identifying process improvements and recommending automation for efficiency
- Addressing payroll and benefits inquiries promptly, ensuring client satisfaction
HR Clerk (Canadian Summer Job)
Skills for Change (Employment Ontario)
Toronto, Canada
05.2022 - 07.2022
- Supported recruitment, onboarding, and training logistics while maintaining HRIS databases
- Streamlined HR operations for new hires, terminations, and absence management, ensuring compliance with organizational policies
- Coordinated employee onboarding to ensure smooth integration and engagement
Regional Channel & Category Development Specialist
Unilever
, Bangladesh
01.2020 - 12.2021
- Optimized product distribution to improve availability and performance across regions
- Worked with cross-functional teams to design campaigns, driving 31% sales growth
- Analyzed market trends and consumer data to refine strategies and better serve customers
Senior Territory Officer
Unilever
, Bangladesh
01.2018 - 12.2019
- Managed operations for a high-performing team, overseeing daily operations and driving performance to meet organizational goals
- Fostered strong relationships with stakeholders, enhancing collaboration and improving employee engagement within the region
Territory Officer
Unilever
, Bangladesh
01.2015 - 12.2017
- Coordinated sales, logistics, and customer service operations, ensuring seamless delivery and customer satisfaction
- Streamlined recruitment and implemented training programs to enhance candidate experience, reduce hiring time, and improve employee skills
Education
Payroll Compliance Practitioner -
12.2024
Bachelor of Business Administration -
Khulna University
03-2015
Skills
- Experienced with ADP Highline
- Proficient in MS Excel
- Familarity with WagePoint & Ceridian
- Understanding of Power BI & Salesforce
- Up-to-date with Canadian employment legislations
Awards
- ANZ Champion Team in Global Enterprise Experience, 2013, Recognized for leadership and cross-cultural innovation in addressing UNDP Millennium Goals.
- UBL Hero Award, 2016, Honored by Unilever for outstanding performance and leadership.
Timeline
Payroll Associate
BDO Canada LLP
12.2022 - Current
HR Clerk (Canadian Summer Job)
Skills for Change (Employment Ontario)
05.2022 - 07.2022
Regional Channel & Category Development Specialist
Unilever
01.2020 - 12.2021
Senior Territory Officer
Unilever
01.2018 - 12.2019
Territory Officer
Unilever
01.2015 - 12.2017
Payroll Compliance Practitioner -
Bachelor of Business Administration -
Khulna University
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