Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sulan Thompson

Toronto,ON

Summary

  • Knowledgeable in RF scanner technology and E-Commerce systems
  • Adaptable with exceptional planning and organizational skills, and an ability to build lasting client relationships.
  • Strong work ethic and leadership skills with the ability to complete tasks effectively in a timely manner. Successful at creating and implementing strategic plans to meet short and long term goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

E-Commerce Processor Lead

Hudson's Bay Company
10.2014 - Current
  • Managed the flow of products to ensure timely and accurate processing of merchandise through the logistics center
  • Updated and modified information within the warehouse management system
  • Resolved outstanding orders to ensure company succeeded daily shipping targets and customer satisfaction
  • Reinforced and demonstrated a positive health and safety attitude through supportive enforcement of health and safety policies
  • Work independently and with the Perfect Pick system #1 in Canada
  • Experienced with Human-Machine Interface software (HMI)

Customer Service Supervisor

Rona Home & Garden
04.2008 - 09.2013
  • Provided excellent customer service, meanwhile building strong and lasting relationships with customers
  • Responsible for recruiting, hiring, training and supervising new and current employees
  • Processed credit card payments/applications, issued refunds and balanced and audited cash registers
  • Frequently collaborated with department managers to meet and exceed daily sales target as well as resolving numerous issues in the store

Education

Associate Degree - Psychology

Borough of Manhattan Community College
Manhattan, New York

Medical Office Administration Certificate - Medical Offices

Everest College
Toronto, ON

Skills

  • Google Analytics
  • Training
  • Inventory Control
  • Process Improvement
  • Website
  • Microsoft Office
  • Management
  • E-Commerce
  • Recruiting
  • Customer Service
  • Logistics
  • Team Building
  • Inventory
  • Search Engine Optimization (SEO)
  • Warehouse Management System
  • Microsoft Word
  • Time Management
  • Shipping & Receiving
  • Merchandising
  • Warehouse Management

Certification

Medical Terminology, 05/01/14, Present

Languages

English
Full Professional

Timeline

E-Commerce Processor Lead

Hudson's Bay Company
10.2014 - Current

Customer Service Supervisor

Rona Home & Garden
04.2008 - 09.2013

Associate Degree - Psychology

Borough of Manhattan Community College

Medical Office Administration Certificate - Medical Offices

Everest College

Similar Profiles

CREATE PROFILE
Sulan Thompson