Sulaiman Mohammad
Toronto
Summary
Driven and dynamic Customer Service Representative with a proven track record at Kefayat Center, where I excelled in customer relations and data entry. Skilled in active listening and critical thinking, I enhanced team development and customer satisfaction. Achieved a significant improvement in live chat support efficiency, showcasing my dedication to excellence and continuous growth.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Kefayat Center
03.2022 - 01.2024
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Martin Groves Collegiate Institue
50 Winterton Dr, Etobicoke, On M9b 3g701-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Payment processing
- Appointment scheduling
- Order processing
- Team development
- Staff training
- Live chat support
- Customer education
- Product sales
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Customer Service Representative
Kefayat Center
03.2022 - 01.2024
High School Diploma -
Martin Groves Collegiate Institue
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