Sukriti Devi
Charlottetown,PE
Summary
The flexibility to commute within the city using my own car, Legally Authorised to work for any employer.
Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Rexdale clinic
Mississauga, Ontario
04.2024 - Current
- Scheduled appointments for patients via phone and in person.
- Knowledge of medical terminology and procedures
- Confirmed patient information, collected copays
- Business writing
- Checking blood pressure
- Helping doctors
Customer Service Representative
Call centre
Mississauga, ON
06.2024 - 12.2024
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Excelled in exceeding daily credit card application goals.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries and provided accurate information regarding products and services.
Receptionist
Walk in store
Mississauga, Ontario
- Engaged with each customer, providing a welcoming and supportive experience.
- Assisted with special projects assigned by management when required.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Updated daily log book with information about visitors entering the premises.
- Scheduled appointments for clients, customers, and other visitors.
Customer Service Specialist
Amazon
Mississauga, Ontario
- Provided top quality control and eliminated downtime to maximize revenue.
- Provided technical support for troubleshooting software applications used by customers.
- Answered inbound calls, chats and emails to facilitate customer service.
- Generated reports on customer feedback, trends, and other metrics for management review.
- Strengthened customer retention by offering discount options.
Sales Assistant
Store assistant
Mississauga, ON
- Processed special orders for out-of-stock items when necessary.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Education
Diploma - General Arts And Science
Conestoga College
Kitchener, ON01-2024
Skills
- Document management
- Medical report transcription
- Appointment scheduling
- Organizational growth
- Basic accounting
- Workflow coordination
- Data entry efficiency
- Inter-office communication
- Multi-line phone operations
- Medical terminology proficiency
Certification
- First Aid & CPR certification
- SafeCheck Advanced Food Safety Certification
- Tactical Communication & De-escalation (Protocol Training Academy)
- Security Guard Safety and Use of Force Theory
- Powers of Arrest/Human Rights
- Protocol Control Tactics (Protocol Training Academy)
- Protocol Training Tactics (Protocol Training Academy)
References
- Sukritilochab, Retail Division Manager, Sukritilochab2004@gmail.com
- You Reference, Mobile Division Coordinator, Sukritilochab2004@gmail.com
- Saurav Madaan, Manager Security, Sukritilochab2004@gmail.com
Profile
True, Holder of a full Ontario driver's license and other security license, Flexibility to commute within the city using my own car, Legally Authorized to work for any employer
Timeline
Customer Service Representative
Call centre
06.2024 - 12.2024
Medical Administrative Assistant
Rexdale clinic
04.2024 - Current
Receptionist
Walk in store
Customer Service Specialist
Amazon
Sales Assistant
Store assistant
Diploma - General Arts And Science
Conestoga College