Sukhwinder Singh
Hamilton
Summary
Detail-oriented IT Student with hands-on experience troubleshooting software, hardware, and network issues. Proficient in Microsoft Office 365, Windows Administration, virtualization, and technical problem diagnosis. Exceptional customer service and clear communication skills with a talent for simplifying complex technical concepts. Currently completing IT Systems Analyst program (April 2026) and holds a diploma in Cybersecurity.
Overview
2026
2026
years of professional experience
Work History
Teacher Helper
Caregiver
Volunteer
Hamilton Community Centre
06.2025 - 09.2025
- Assisted in organizing community events to enhance local engagement and participation.
- Supported daily operations by managing supplies and resources for various programs.
- Collaborated with team members to ensure effective communication and coordination during events.
- Developed promotional materials to increase awareness of community services and activities.
Education
IT Systems Analyst Diploma -
Humber College
04.2026
Cybersecurity Diploma -
Mohawk College
03-2025
Skills
- Troubleshooting: Software, hardware, network connectivity
- Operating Systems: Windows 10/11, Windows Server, Linux (Ubuntu)
- Applications: Microsoft Office 365, Teams, Outlook, OneDrive
- Networking: TCP/IP, DNS, DHCP, Wi-Fi, VPN basics
- Cybersecurity: Threat analysis, MFA, firewall basics
- Tools: VMware, VirtualBox, SQL Developer, GitHub
- Soft Skills: Customer service, communication, teamwork, documentation
- Verbal and written communication
- Calm and patient demeanor
- Collaborative teamwork
- Organization and prioritization
- CPR and first aid
ADDITIONAL STRENGTHS
Analytical problem-solving, clear communication, teamwork, professionalism, willingness to learn.
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Volunteer
Hamilton Community Centre
06.2025 - 09.2025
Teacher Helper
Caregiver
IT Systems Analyst Diploma -
Humber College
Cybersecurity Diploma -
Mohawk College