Sykhveer Kaur
Halifax,NS
Summary
As a Shift Manager at Mayacine Diop, I excelled in handling escalated customer issues and mentoring new staff, showcasing my decision-making and employee training skills. My approach improved team performance significantly, demonstrating my ability to lead with confidence and uphold company standards.
Overview
1
1
year of professional experience
Work History
Shift Manager
Mayacine Diop
Montreal, QC
11.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Continuing Care Assistant - Health Care Studies
Oxford International College
Halifax, NSMedical Of Administration - Health Care Studies
Academy of Learning Career College
Mississauga, ON07.2024
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
Languages
English
Full Professional
French
Elementary
Timeline
Shift Manager
Mayacine Diop
11.2023 - Current
Continuing Care Assistant - Health Care Studies
Oxford International College
Medical Of Administration - Health Care Studies
Academy of Learning Career College