Summary
Overview
Work History
Education
Skills
Certification
State
Zip
City
Languages
Timeline
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Sukhpreet Maan

Calgary,AB

Summary

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Supervisor

GardaWorld Security Services
07.2023 - 12.2023


  • I was a Full time employee as a shift supervisor in a hotel where I was responsible for two floors security
  • My responsibilities were regular patrols making sure the guests in both floors are not having any problems
  • I have experience of how to communicate with Police and with handcuffs and body cams
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Applied security, safety, and loss prevention strategies during shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.

Assistant Manager

Little Caesars
01.2018 - 06.2023
  • Major responsibility was working both at front and in kitchen
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Developed strategy to increase sales and drive profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

HOSPITALITY AND TOURISM MANAGEMENT -

ST. LAWRENCE COLLEGE
05.2020

Higher Secondary Education -

JNJ DAV Public School Giddarbaha
04.2017

Skills

  • Impressive communication skills/ Quick learner/ Technical skills
  • Employee Training
  • Staff Management
  • Workplace Safety
  • Hardworking/ Reliability/ Organized
  • Security (1 year)
  • CCTV
  • Loss Prevention
  • Surveillance

Certification

Security Guard Licence, 03/01/23, 01/01/25

  • Licensed First aid - [4/29/2023-4/29/2026]

State

AB

Zip

T3J 3R7

City

Calgary

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Shift Supervisor

GardaWorld Security Services
07.2023 - 12.2023

Assistant Manager

Little Caesars
01.2018 - 06.2023

HOSPITALITY AND TOURISM MANAGEMENT -

ST. LAWRENCE COLLEGE

Higher Secondary Education -

JNJ DAV Public School Giddarbaha

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Sukhpreet Maan