MELANIE GRAY
VISALIA
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization.
Outgoing and energetic individual familiar with various equipment operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
04.2022 - 07.2025
- Handled customer service, resolving complaints and always provided exceptional customer service, resulting in very positive feedback and repeat business.
- Ensured proper cash handling procedures were followed, including balancing all cash drawers in store and pharmacy and reconciling any discrepancies.
- Managed inventory, stocked shelves, executed promotional and seasonal displays to maintain store appearance and maximize sales.
- Trained new employees on store procedures, product knowledge, and customer service protocols.
- Utilized strong communication skills to relay information between store management and crew members.
- Maintained a clean and organized store environment, adhering to company standards and safety guidelines.
Office Manager
Bulldog RV Storage
06.2005 - 01.2020
- Responsible for keeping office and lot running efficiently, smoothly & safely.
- Duties involve greeting visitors, showing the property & amenities, drafting new contracts, answering high-volume phone calls, composing correspondence & billing, purchasing office & lot supplies, supervising lot staff.
- Overseeing general operations Monday-Friday, Saturdays and any after-hour issues.
Education
1 Year at College or a Technical or Vocational School - Business
Reedley College
Reedley, CA1 Year at College or a Technical or Vocational School - Business
College of the Sequoias
Visalia, CAHigh School Diploma - General High School Curriculum
Redwood High School
Visalia, CASkills
- Written communication
- Verbal communication
- Accounting
- Data management
- Administrative management
- Organizational skills
- Planning skills
- Customer service
- Problem solving
- Attention to detail
- Budgeting
- Teamwork
- Supervising
- Staffing
- Inventory control
- Computer skills
- Office software proficiency
- Quick learner
Timeline
Shift Supervisor
CVS Pharmacy
04.2022 - 07.2025
Office Manager
Bulldog RV Storage
06.2005 - 01.2020
1 Year at College or a Technical or Vocational School - Business
Reedley College
1 Year at College or a Technical or Vocational School - Business
College of the Sequoias
High School Diploma - General High School Curriculum
Redwood High School