Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Health Care Aide
Concordia hospital
Winnipeg
12.2021 - 02.2025
CPR certified lifeguard and First Aider.
Improved patient outlook and daily living through compassionate care.
Tracked and reported clients' progress based on observations and conversations.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies
Customer Representative
24-7 in touch
Winnipeg
09.2021 - 09.2022
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Documented conversations with customers to track requests, problems and solutions.
Reviewed customer account information to determine current issues and potential solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Cashier
A little pizza heaven
Winnipeg
06.2020 - 10.2020
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Sandwich Artist
Subway
Surrey
06.2017 - 12.2019
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Organized food preparation stations and regularly replenished supplies.