Paula (Paulis) Pulido
Summary
Dedicated and energetic professional with strong organizational skills and keen attention to detail. Proven ability to provide exceptional customer service and ensure a positive experience. Experienced in managing multiple tasks efficiently and maintaining a clean, welcoming environment. Strong interpersonal communication abilities, capable of fostering a friendly atmosphere and ensuring satisfaction. Skilled at anticipating needs, handling busy situations, and working collaboratively as part of a team. Ready to bring enthusiasm and a strong work ethic to a dynamic and fast-paced setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Care Aide
Prairie Mountain Health
Roblin, Manitoba
05.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Clerical Assistant
University Of Saskatchewan
12.2023 - Current
- Streamlined office processes by organizing and maintaining efficient filing systems.
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Provided exceptional customer service, addressing client concerns promptly and professionally.
- Composed sensitive, confidential reports and documentation.
USSU Support
University Of Saskatchewan
11.2023 - Current
- Enhanced user satisfaction by providing timely and effective technical support.
- Resolved complex issues for clients through thorough analysis and troubleshooting.
- Boosted customer retention with seamless support experiences and clear communication.
- Collaborated with cross-functional teams to develop tailored solutions for unique client needs.
- Developed comprehensive knowledge base articles for common issues, expediting resolution for future cases.
- Identified recurring issues and proposed process improvements, resulting in a significant reduction in problem recurrence rates.
Cabin Counsellor
Madge Lake Bible Camp
07.2023 - 08.2023
- Ensured camper safety by implementing strict adherence to camp rules and regulations.
- Fostered a positive cabin environment by organizing team-building activities and facilitating open communication among campers.
- Improved counselor-camper relationships through active listening, empathy, and conflict resolution skills.
- Led engaging daily activities to create memorable experiences for campers of all ages.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Cabin Counsellor
Chilawee trails
07.2022 - 08.2022
- Ensured camper safety by implementing strict adherence to camp rules and regulations.
- Fostered a positive cabin environment by organizing team-building activities and facilitating open communication among campers.
- Collaborated with fellow counselors to develop creative programming that catered to diverse interests and abilities of campers.
- Contributed to a clean and clutter-free cabin environment by completing daily chores alongside campers.
- Demonstrated adaptability by adjusting planned activities according to changing weather conditions or unforeseen circumstances.
Education
High school diploma -
Goose Lake High School (Roblin)
01.2023
Bachelor of Nursing - Nursing
University of Saskatchewan
01.2021
Bachelor of Nursing - Nursing
University of Saskatchewan
Saskatoon, SK04.2027
Skills
- Meeting Support
- Microsoft Office Suite
- Report Generation
- Scheduling and Calendar Management
- Incident Management
- Quality assurance
- Resourcefulness
- Empathy and patience
- Boundary Setting
- Cultural Competency
- Activity Planning
- CPR Certification
- Active Listening
- Friendly and Patient
- Collaborative Team Player
References
- Ryan Wiesner, Camp director, 204-937-0697, 306-542-3134
- Andrew Collins, Vice-Principal, 204-937-2138, 204-937-4969
- Brent Beerman, Small Business Owner, 204-937-0804, 204-937-2474
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Certification
Standard First Aid & CPR/AED level C, Canadian Red Cross, 2023-04-01
Timeline
Health Care Aide
Prairie Mountain Health
05.2024 - Current
Clerical Assistant
University Of Saskatchewan
12.2023 - Current
USSU Support
University Of Saskatchewan
11.2023 - Current
Cabin Counsellor
Madge Lake Bible Camp
07.2023 - 08.2023
Cabin Counsellor
Chilawee trails
07.2022 - 08.2022
High school diploma -
Goose Lake High School (Roblin)
Bachelor of Nursing - Nursing
University of Saskatchewan
Bachelor of Nursing - Nursing
University of Saskatchewan
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