Sukhpreet Kaur
Kitimat,BC
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty. Service-centric Restaurant Supervisor with 4 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Restaurant Supervisor
Trishan Food Market L.T.D
07.2021 - 11.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Maintained impressive 100% accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions.
Store Team Member
Tim Horton's
06.2019 - 07.2021
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interviewed, trained and coached 5-7-member team to achieve company and store goals.
Salesperson
Trigo's Lifestyle
12.2018 - 03.2020
- Assessed merchandise mix to continually broaden and improve assortments.
- Increased sales by implementing effective merchandising strategies and managing store inventory.
- Improved customer satisfaction through exceptional service and quick response to inquiries.
- Streamlined operations by creating efficient scheduling plans and delegating tasks to team members.
- Managed senior-level personnel working in marketing and sales capacities.
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Babysitter
Sun Shine Day
06.2015 - 06.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
License Certificate - Childcare
Early Childhood Educator Assistant
Coastal College Surrey BC 12.2023
Associate of Arts - Arts Education
Coast Mountain College
Terrace, BC12.2020
High School Diploma -
Shivalik Hills School
Jalandhar India04.2016
Skills
- Health and Safety Standards
- Resources Allocation
- Sales Operations
- Conflict Resolution
- Staff Management
- Service Quality Enhancements
- Team Coordination
- Problem Resolution
- Performance Monitoring
- Staff Scheduling
- Cost Accounting
- Restaurant Policies and Procedures
- Sales Strategy
- Hospitality
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Supervisor
Trishan Food Market L.T.D
07.2021 - 11.2023
Store Team Member
Tim Horton's
06.2019 - 07.2021
Salesperson
Trigo's Lifestyle
12.2018 - 03.2020
Babysitter
Sun Shine Day
06.2015 - 06.2018
License Certificate - Childcare
Early Childhood Educator Assistant
Associate of Arts - Arts Education
Coast Mountain College
High School Diploma -
Shivalik Hills School
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