Sukhpal Kaur
Brampton,ON
Summary
Dynamic healthcare professional with a proven track record in patient care and team leadership, notably at Shree Raghunath Hospital. Excelled in emergency medicine and patient education, enhancing patient outcomes by 30%. Skilled in empathy and critical thinking, adept at addressing complex challenges and fostering team collaboration. Skilled care provider assisting the elderly, convalescents, or persons with disabilities with daily living activities athome or within a care facility. Keep the house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
13
13
years of professional experience
Work History
PSW
Acclaim Health
04.2024 - Current
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
PSW
CBI Home Health
05.2022 - 05.2023
- Supporting and encouraging people to manage their own domestic responsibilities.
- Assisting with their personal care.
- Ensuring they are eating and drinking well.
- Maintaining accurate records and reports.
- Supporting people to access community facilities.
Booking Agent and Call Centre Agent
Uptown Eye Specialist
08.2017 - 01.2020
- Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
- Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
- Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
- Streamlined booking processes for increased efficiency and reduced turnaround time.
- Improved artist scheduling by implementing efficient calendar management systems.
- Provided follow through on all calls with confirmations and dissemination of requested information.
RN
Shree Raghunath Hospital
08.2011 - 02.2017
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Education
RN Licence - RN
New York Nursing Board
New York USA08.2024
Continuing Education - Nursing
George Brown College
Toronto, ON04.2023
Personal Support Worker - Nursing
Canadian Institute of Management And Technology
7900 Hurontario St Suite 1, Brampton, ON L6Y 0P612.2018
General Nursing And Midwifery - Nursing
Mata Sahib Kaur Nursing Institution
Husnar Rd, Husnar, Punjab 152101, India06.2011
Skills
- Communication
- Attention to detail
- Patient education
- Time management
- Leadership
- Emergency medicine
- Computer literacy
- Critical thinking
- Problem solving
- Teamwork
- IV therapy
- Patient safety
- Adaptability
- Empathy
- Patient assessment
Languages
English
Professional Working
Timeline
PSW
Acclaim Health
04.2024 - Current
PSW
CBI Home Health
05.2022 - 05.2023
Booking Agent and Call Centre Agent
Uptown Eye Specialist
08.2017 - 01.2020
RN
Shree Raghunath Hospital
08.2011 - 02.2017
RN Licence - RN
New York Nursing Board
Continuing Education - Nursing
George Brown College
Personal Support Worker - Nursing
Canadian Institute of Management And Technology
General Nursing And Midwifery - Nursing
Mata Sahib Kaur Nursing Institution
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