Overview
Work History
Education
Skills
Availability
Timeline
Generic

Sukhmanpreet Singh Walia

Student
Brampton,ON

Overview

3
3
Languages

Work History

Customer Service Associate

Amazon
Patiala, Punjab
07.2023 - 11.2023
  • Assist customers with inquiries via phone
  • Provide information about products, services, and policies
  • Process orders, returns, and refunds
  • Resolve customer complaints and concerns in a timely and professional manner
  • Troubleshoot technical issues with orders, accounts, and devices
  • Ensure customer satisfaction by addressing needs and resolving issues effectively
  • Promote additional products or services to customers when appropriate
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to ensure a seamless customer experience

Education

Post-Degree Certificate - Human Resource Management

Lambton College
Mississauga, ON

Under Graduate - Bachelor Of Commerce

Khalsa College
Pb,India
05.2023

Skills

    Ms Word

MS OutlookMS Excel

Close attention to detail

Strong organizational skills

Team player

Customer Support

Appointment Scheduling

Regulatory Compliance

Clerical Support

Inventory Control

Availability

  • Monday: Morning to 1.30 p.m
  • Tuesday: Full Day
  • Wednesday: Morning to 1.30 p.m
  • Thursday: Full Day
  • Friday: Morning to 5 p.m
  • Saturday: Full Day
  • Sunday: Full Day

Timeline

Customer Service Associate

Amazon
07.2023 - 11.2023

Post-Degree Certificate - Human Resource Management

Lambton College

Under Graduate - Bachelor Of Commerce

Khalsa College
Sukhmanpreet Singh WaliaStudent