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Customer Service Associate
Amazon
Patiala, Punjab
07.2023 - 11.2023
- Assist customers with inquiries via phone
- Provide information about products, services, and policies
- Process orders, returns, and refunds
- Resolve customer complaints and concerns in a timely and professional manner
- Troubleshoot technical issues with orders, accounts, and devices
- Ensure customer satisfaction by addressing needs and resolving issues effectively
- Promote additional products or services to customers when appropriate
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure a seamless customer experience
Post-Degree Certificate - Human Resource Management
Lambton College
Mississauga, ONUnder Graduate - Bachelor Of Commerce
Khalsa College
Pb,India05.2023
- Monday: Morning to 1.30 p.m
- Tuesday: Full Day
- Wednesday: Morning to 1.30 p.m
- Thursday: Full Day
- Friday: Morning to 5 p.m
- Saturday: Full Day
- Sunday: Full Day
Customer Service Associate
Amazon
07.2023 - 11.2023
Post-Degree Certificate - Human Resource Management
Lambton College
Under Graduate - Bachelor Of Commerce
Khalsa College