Harmeen Kaur Mangat
Toronto
Summary
Ontario-licensed Security Guard with 2+ years of experience in residential buildings, construction sites, and event venues. Skilled in CCTV monitoring, access control, perimeter checks, and emergency response. Trained in First Aid & CPR with a strong track record of maintaining safety and preventing incidents. Available full-time, part-time, or on-call.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Amazon Fulfillment Centre
Bolton
09.2023 - Current
- Greet customers professionally and respond to their individual needs and concerns regarding different products and services.
- Ability to carry out detailed, involved instructions in written or verbal form.
- Maintenance of inventory and office supplies.
- Perform administrative work involving a wide range of activities to support team members and ensure the office is always running effectively.
- Maintain effective filing systems for client documents.
- Manage monthly invoices, accounts, book-keeping, and budgeting.
- Assisted customers with inquiries and product issues through various communication channels.
- Resolved customer complaints by implementing effective problem-solving strategies.
Patrol Guard
Wincon Security
Toronto
05.2024 - 03.2025
- Conduct regular patrols to monitor the site for suspicious activity, safety hazards, or security breaches.
- Control access points by checking who enters or exits the site and preventing unauthorized entry.
- Protect equipment and materials from theft, damage, or tampering.
- Report incidents and maintain logs of daily activities, including safety concerns or unusual behavior.
- Enforce site rules and safety protocols to ensure compliance by workers and visitors.
Front Desk Guard
Paragon Security
08.2022 - 09.2023
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Responded promptly to alarms and incidents, coordinating with law enforcement.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Maintained daily logs of activities with detailed reports when necessary.
Security Guard (Amazon Fulfillment Centre)
Allied Universal
Bolton
05.2021 - 07.2022
- Respond quickly to emergency situation, typically within two minutes of the alarm sounding to assess and defect issues.
- Complete full building and ground patrols every hour to spot and investigate concerns.
- Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.
- Prepared detailed reports on security incidents and daily activities for management review.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Education
Graduate Certificate Program - Business Management
Canadore College
Mississauga, ON10.2020
Bachelor's - business administration
Panjab University
Punjab, India04.2017
Skills
- Ability to work in fast paced environment
- Strong work ethics
- QuickBooks
- Microsoft Office Tools
- MS Excel
- MS Word
- MS PowerPoint
- Ability to follow rules and work standards
- Less supervision
- Flexible times
- Inclusive communication
- Effective communication
- Organizational skills
- Interpersonal skills
- Active collaboration
- Encouraging environment
- Confident
- Hard working
References
Kiranpreet Kaur
11346780
Timeline
Patrol Guard
Wincon Security
05.2024 - 03.2025
Customer Service Associate
Amazon Fulfillment Centre
09.2023 - Current
Front Desk Guard
Paragon Security
08.2022 - 09.2023
Security Guard (Amazon Fulfillment Centre)
Allied Universal
05.2021 - 07.2022
Graduate Certificate Program - Business Management
Canadore College
Bachelor's - business administration
Panjab University