Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Sukhmanpreet Kaur

Mississauga,Canada

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Guard

Synergy Protection Group
05.2025 - Current
  • Respond to security matters or incidents which may occur, and provide assistance to staff, investigating and responding to situations as required.
  • Served as customer service representative for public and employee inquiries in person, intercom, telephone, and email.
  • Facilitate and ensure all visitors and contractors sign in and out, and are issued visitor tags that they will wear visibly at all times while in the building.
  • Reported issues such as malfunctioning lights, inoperative CCTV cameras, and damaged fire safety equipment.
  • Perform alarm response or fire watch as required
  • Enforcement of the Trespass to Property Act including physically removing individuals found trespassing or engaging in criminal acts.
  • Perform system queries, information updates, enrolments, picture taking, photo ID printing, access card issuance and retrieval as per the established procedures.

Security Guard (TTC)

West Egg Security
04.2025 - 08.2025
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Delivered security services at TTC building and vehicle depot gatehouse, responding to emergency and law enforcement calls while ensuring confidentiality.
  • Recorded and maintained log books of daily activities.
  • Screened unauthorized individuals and escorted or removed trespassers.
  • Oversaw mail and parcel processing for departments, ensuring accurate documentation.

Respite Security

West Egg Security
09.2024 - 03.2025
  • Monitored and patrolled assigned areas to ensure security and safety.
  • Documented security incidents accurately, creating clear and concise reports.
  • Executed emergency response procedures in alignment with the Emergency Response Manual.
  • Notified relevant authorities during security, fire, or health emergencies and escorted them to the location.
  • Enforced the Trespass to Property Act, including removing individuals involved in trespassing or criminal activities on premises.

Security Guard

FIRSTSERVICE RESIDENTIAL
03.2023 - 09.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication
  • Responding quickly to emergencies, including medical situations, fire alarms, and evacuations
  • Able to perform physical tasks such as patrolling, climbing stairs, and standing for extended periods
  • Experienced in managing access to buildings and other areas, including visitor check-ins and ID verification
  • Completed full building and grounds patrols to spot and investigate concerns
  • Skilled in patrolling properties, identifying unusual activities, and responding promptly

Administrative Assistant (Field Practicum)

Facts Investigations
04.2024 - 06.2024
  • Assist front desk operations (attending calls and e-mails, etc.)
  • Review and assist investigators in findings related to cases like Domestic and frauds
  • Transcribing Audio evidence to report
  • Assisting staff inquiries for online research
  • Interacting with clients under supervision
  • Used investigative tools like GPS tracking and surveillance equipment
  • Report writings

Customer Service Representative

OUR FM INC (91.9 FM)
01.2023 - 10.2023
  • Connect Calls to appropriate source
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
  • Responded to customer requests for products, services, and company information

Education

Diploma - Public And Private Investigation

Sheridan College
Brampton, ON
08.2024

Skills

  • Detailed Report Writing
  • Observation skills
  • Analytical thinking and Problem Solving
  • Strong Communication and Interpersonal skills
  • Microsoft Skills
  • Surveillance and Investigative Research Techniques and Uses

Certification

  • First Aid/CPR Certified
  • Security Guard License
  • Smart Serve
  • Use Of Force
  • Mental Health First Aid
  • G Driving License

Personal Information

Timeline

Security Guard

Synergy Protection Group
05.2025 - Current

Security Guard (TTC)

West Egg Security
04.2025 - 08.2025

Respite Security

West Egg Security
09.2024 - 03.2025

Administrative Assistant (Field Practicum)

Facts Investigations
04.2024 - 06.2024

Security Guard

FIRSTSERVICE RESIDENTIAL
03.2023 - 09.2024

Customer Service Representative

OUR FM INC (91.9 FM)
01.2023 - 10.2023

Diploma - Public And Private Investigation

Sheridan College
Sukhmanpreet Kaur