Kamalveer
Edmonton
Summary
An exceptional security professional offering 5+ years of experience providing security services at high end sites such as City of Vancouver. Successful in implementing effective security measures, achieving significant safety and security improvements. Excellent communicator thrives in fast-paced environments with a complete set of skills to drive security operations. Providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV camera equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Pleased to offer a cautionary presence while compassionately interacting with customers, visitors, and employees. Strong written and verbal communication skills for incident reporting and customer interactions. Quick thinking, knowledge of security systems, will ensure the safety and security of people. Seeking a challenging guard position to utilize my skills and contribute to the protection of assets and personnel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SECURITY GUARD
Securiguard
08.2018 - 08.2023
- Conducted regular patrols to monitor premises and prevent unauthorized access.
- Enforced access control measures by checking IDs and verifying credentials of employees and visitors.
- Responded to security alarms and emergencies promptly, following established protocols.
- Maintained detailed incident reports, documenting any breaches, disturbances, or security violations.
- Monitored CCTV cameras and alarm systems, taking appropriate actions when suspicious activities were detected.
- Provided excellent customer service, assisting employees and visitors with inquiries and directions.
- Collaborated with local law enforcement during security incidents and investigations.
- Wrote detailed and accurate reports regarding all incidents, ensuring that each report is comprehensive and followed the established reporting procedures.
- Provide a high degree of customer service in a dynamic and challenging environment.
- Be responsive and helpful to employees, visitors, and clients.
- Possess the ability to de-escalate situations that may arise.
- Liaise with emergency personnel when necessary and provide support during emergencies.
- Completed regular patrols to monitor and ensure the safety and security of the premises.
- Maintained a strong presence to deter potential security threats.
- Flexible and adaptable to meet the site's specific scheduling requirements.
- Strong written and verbal communication skills for incident reporting and customer interactions.
- Trained in de-escalation techniques and emergency response procedures.
- Ability to work in a dynamic and challenging environment, demonstrating professionalism and excellent customer service skills.
- Physical fitness and the capability to complete regular patrols.
- Willingness to work flexible and rotational shifts based on site requirements.
- Experience in standing for longer hours, walking, and occasional lifting
- Physical fit for exterior and interior patrols in severe weather conditions.
- Extensive experience in security operations, access control, and surveillance.
- Proficient in using security equipment, such as CCTV cameras, metal detectors, and alarm systems.
- Strong knowledge of security protocols, emergency response procedures, and incident reporting.
- Excellent interpersonal and communication skills, capable of defusing tense situations.
Education
Alexander College
Skills
- Microsoft office
- Communication skills (verbal and written)
- Report writing
- Multi-tasking
- Honesty
- Adaptability
- Organization
- Reliability
- Critical thinking
- Surveillance skills
- Following complex instructions
- Teamwork / Leadership
- Observation skills/ Detailed oriented
- Security Camera Monitoring
- First Aid Certified
- Superb Surveillance Skills
- Legible Report Writing
- Patrolling
- Security Procedures Knowledge
Certification
- Alberta Security License
- First Aid Certificate
- Class 5 Driver License with clean abstract and access to personal vehicle
References
Available upon request.
Timeline
SECURITY GUARD
Securiguard
08.2018 - 08.2023
Alexander College
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