Sukhmanpreet Kaur
Calgary,AB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Driven and creative individual with passion for hairstyling. Possesses foundational knowledge in hair care and styling techniques, along with skills in customer service and attention to detail. Committed to delivering exceptional service and making positive impact on clients' experiences.
Overview
6
6
years of professional experience
Work History
Security Officer
Guardteck Security
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Doctor Patient Personal
Optiks International
05.2024 - 11.2024
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
Sales Representative
The Source
09.2022 - 03.2024
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Personal Support Worker
In The Company Of Friends
09.2020 - 12.2022
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Line Cook
Clay Oven
09.2020 - 06.2022
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Key Holder
Sleep Country
01.2020 - 08.2020
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Team Leader
Bamford Produce Company
09.2019 - 03.2020
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Room Service Supervisor
Quality Inn
03.2019 - 08.2019
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Comprehensive Hairdressing Program - Cosmetology
Niwe Academy
Calgary, AB03.2024
Diploma - Hotel And Resort Management
Cambrian At Hanson
Brampton, ON08.2019
Skills
- Prospecting Skills
- Product Merchandising and Distribution
- Product and Service Knowledge
- Market Research
- Staff Training
- Promotional Planning
- Appointment scheduling
- Client consultation
- Quick learner
- Relationship building and management
- Men and women haircuts
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Security Officer
Guardteck Security
11.2024 - Current
Doctor Patient Personal
Optiks International
05.2024 - 11.2024
Sales Representative
The Source
09.2022 - 03.2024
Personal Support Worker
In The Company Of Friends
09.2020 - 12.2022
Line Cook
Clay Oven
09.2020 - 06.2022
Key Holder
Sleep Country
01.2020 - 08.2020
Team Leader
Bamford Produce Company
09.2019 - 03.2020
Room Service Supervisor
Quality Inn
03.2019 - 08.2019
Diploma - Hotel And Resort Management
Cambrian At Hanson
Comprehensive Hairdressing Program - Cosmetology
Niwe Academy
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